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Recent customer comments

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Excellent



based on 1055 reviews
  • Cleanliness 9.2
  • Facilities 9.1
  • Location 8.9
  • Room Comfort/Standard 9.1
  • Service 9.1
  • Value for money 8.2
  • Food/Dining 8.5

Yuan R.
China
December 11, 2013
good location
location, staff, view
we stayed here for 2 nights. it has a very good location, easy connect to metro and shopping center, friendly staff

Midori H.
Japan
November 24, 2013
comfortable stay at hotel
nice view and good food
it was comfortable stay at hotel with nice food at restaurant.

Chia P.
Singapore
November 21, 2013
Value for money
near to MTR, shopping area, nice view of harbour
Everything are good, staffs very friendly, just that should have booked the full view of the harbour, side view not so perfect.

Suchart T.
Thailand
November 11, 2013
Great Location, Good Service
Face to Ocean , Shopping , Many shop surround
The hotel clean room , large room size near shopping , MTR Tsim sha Tsui station

sha L.
China
November 04, 2013
nice hotel and good sevice
service ,big bed ,nice lobby
overall its a nice hotel ,good business and leisure airtomosphere ,jsut check in take too longt ime and waiting for room over 3 hours cuase the room still dirty when its already 3pm int eh afternnon ,but the duty manger give the complimentary gift as their apology ,so over all don't mind stay next time

Robert G.
United Kingdom
November 03, 2013
Great hotel in every way
Food, Staff & Location
Great stay for the second time. Shangri-La never let you down. Stayed on the Horizol floor which was great as you get a god few extras and late check out

Xiaofeng Z.
Singapore
October 23, 2013
Great location and spacious room
Great Location, big room and good room service

douglas G.
Australia
October 22, 2013
very disapointing
zero
Poor service at all levels shown smelly room after I was told she checked it a few minutes before I looked ....breakfast service just a disgusting farce

Giulio P.
Italy
October 18, 2013
High standard hotel, very convenient location
Room comfort, location, dining
As it was not the first time staying at this hotel, it confirmed to be a very high standard venue, good room comfort and attentive service, great location in Tsim-Sha-Tsui near the MTR and by the waterfront. Overall, good value for money, and a place to be back next time.

Hsieh T.
Austria
October 17, 2013
centrally located nice business hotel
location, staff, room size
The hotel is very clean and large in size for Hong Kong, great location, vert friendly staff