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Excellent 8.8
Based on 1034 reviews

Recent customer comments

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based on 1034 reviews
  • Hotel Condition/Cleanliness 9.2
  • Facilities 9.3
  • Location 8.9
  • Room Comfort/Standard 9.1
  • Staff Performance 9.1
  • Value for Money 8.2
  • Food/Dining 8.5

9.7 Warren W.
June 26, 2013
Awesome Place
Location, Resturants, Luxury
What can you say about Shangri-La which hasn't already been said. Everything you would expect from this Luxury Hotel Chain.

8.3 James G.
United States
June 25, 2013
Enjoyable stay
Location, Facility and Value
Always the 1st choice if I am in this area, convenient location, well equipped facility and one of the best for dollor value, free wifi and good breakfast included.

South Korea
June 24, 2013
Friendly staff, comfortable area, large room size

9 Looi L.
June 23, 2013
great hotel and luxurious stay
nice view, nice room and comfortable bed

10 jutajit P.
June 23, 2013
bed breakfast service
only some small problem with my room type but they solved it as possible they can, anything else was perfect as i expect.

10 Porameth S.
June 19, 2013
Nice Barbour view on Kowloon
Nice habour view in Kowloon
Nice view from the room. Can see laser show from room just open the curtain

8.3 Ehrin M.
United States
June 19, 2013
Stayed for 6 day business trip
Free internet, good location for quick shopping and nice staff.
The location of this hotel was great for quick shopping between work. I would say though that the hotel is very busy and the staff looked and interacted as if they were under stress, but they did their job very well. I would stay here again as it was just such a good location, but food and drink prices were pretty high for the quality. Even for Hong Kong standards. I paid $10USD for a coffee which I guess goes with the territory 5 star hotel but I thought it was a little much as were the prices for almost everything else for food and drink. If you do stay here and have time go out and eat in Hong Kong at some of the Michelin Restaurants and save yourself some money.

9.7 Sarah S.
June 18, 2013
Relaxing, luxurious and a pleasure
Friendly staff, great buffet breakfast, close to transport
I had a lovely three nights at the hotel - our room was spacious with a lovely side harbour view. Food was excellent, had room service one night and buffet breakfast for each morning we were there. East Tsim Tsa Tsui station is more or less directly there as you exit the hotel making travelling around the city a breeze and if its a hot day you can walk to the heart of Tsim Tsa Tsui underground via the station which is quite comfortable! The staff were very accommodating and helpful and I would definitely recommend this hotel to anyone who wants a spot of luxury in lovely Hong Kong!

10 KOON C.
June 13, 2013
Large, comfortable, clean room

9 Albert L.
June 12, 2013
Very relaxing stay
friendly, clean, nice