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Excellent 8.8
Based on 1043 reviews

Recent customer comments

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Excellent



based on 1043 reviews
  • Hotel Condition/Cleanliness 9.2
  • Facilities 9.1
  • Location 8.9
  • Room Comfort/Standard 9.1
  • Service 9.1
  • Value for Money 8.2
  • Food/Dining 8.5

rotas M.
Thailand
January 29, 2013
the room is big
Big room, good location
The hotel is located in middle of shopping center. Only few minute by taxi to Brand name shop. What I like most the the dinner buffer. it has so many kind of food and have Thai lady who is chef there.

lei F.
China
January 28, 2013
nice service,large room
large room
check several times, location, away from the shopping center a little biased, wins in the room is large enough services is ok.

hening T.
Indonesia
January 27, 2013
great location
near anywhere in HK
clean room, polite and helpful staff, fast concierge, nice bar, good breakfast lot of choices, want to stay here again.love it.

tan Y.
Singapore
January 23, 2013
very wonderful hotel with great service
very good location
The hotel has wonderful service and provide breakfast service in the room. They will check with u the night before what time u prefer to have yourban breakfast in the morning. The location is also very good with nice food in the area. I will definitely come back to stay again.

Michel T.
Canada
January 22, 2013
A little dated...
Not sure
For the price paid, the stay was very disappointing. The hotel is a little dated, there is not much in the immediate vicinity in terms of restaurants, and the room service was just OK. There are much better options in that range in Hong Kong.

Samson C.
Philippines
January 16, 2013
Great hotel, fantastic service!
Near shopping centre, MTR
They gave a wonderful service during our stay. We called the reception since we want to change our room into 2 separate bed instead of one king/queen sized bed and they agreed. The only set back is that we booked this hotel with breakfast, but when we went there the breakfast is only for 1 person per room. We booked 2 rooms premier room with breakfast but the breafast is only good for 1 person per room. All in all only 2 person can eat in their breakfast... but the room is big, clean and staffs are friendly. Free wifi as well so its really a plus!

Craig D.
Australia
January 15, 2013
Superb hotel in every aspect
The hotel is very well located in a nice spacious area of Tsim Tsa Tsui and a short walk to all the local shopping and attractions. The MTR station is right at the doorstep.
The hotel is one of the best in Hong Kong and I have stayed at most of the hotels. From the moment you walk in the front door, the foyer is very opulent and spacious, it immediately strikes you how clean and fresh the hotel is, the staff are obviously groomed and instructed to pay particular attention to the guests, from opening the doors to greeting you at every level, from the foyer staff, bell boys and staff who take care of cleaning the rooms. Nothing is too much trouble. The rooms are immaculate. We had a suite facing Victoria Harbour with spectacular views. We had access to the Horizon Club which would be one of the best clubs floors I have ever accessed. There was something available all day long, from breakfast, tea, light lunch and evening cocktails and savouries. The gym was located on the lower basement and was extremely well equipped. The restaurants in the hotel are first class, especially the Chinese and Italian. There are also many restaurant choices in the local vicinity. The only negative was the buffet on the mezzanie level. We went to have breakfast there one morning, and it was fairly crowded and noisy, so we retreated to the Horizon Club. All in all, I would hight recommend this hotel. It is definitely right up there with the high standard of the Shangri La hotels around the world.

LIM G.
Singapore
January 14, 2013
Lovely hotel and service with a smile
Good location
This hotel was in a good location with smiling helpful customer care..

Shuijiang L.
China
January 07, 2013
lovely hotel
very good night scene
it is a very good hotel for travelling, you can see the perfect nigt scene.

Shuijiang L.
China
January 07, 2013
lovely hotel
very good night scene
it is a very good hotel for travelling, you can see the perfect night scene.