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Recent customer comments

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based on 1060 reviews
  • Hotel Condition/Cleanliness 9.2
  • Facilities 9.1
  • Location 8.9
  • Room Comfort/Standard 9.1
  • Service 9.1
  • Value for Money 8.2
  • Food/Dining 8.5
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Oren S.
February 29, 2016
Excellent hotel
Liked it very much on all aspects

sumit J.
United States
February 22, 2016
Amazing suite
View as had a harbour view suite, staff performance, and atmosphere
Very comfortable and convenient

Jamie D.
February 20, 2016
Environment, food, decoration
Expensive but worth

February 18, 2016
Amazing Breakfast
Nice bathroom design, sweet hot tea room service and super yummy breakfast...

February 04, 2016
excellent experience
s true 5 star hotel

Ching T.
Hong Kong
February 02, 2016
Great Hotel
Spacious room and friendly staff

January 29, 2016
Classy hotel yet lacks luxury!
Booked a Harbour view room in this hotel but you can no longer have the whole view of the Harbour because of a building being constructed at the side of this hotel. I find this hotel gloomy maybe because of its lighting and the surrounding of the hotel looks old too. The gym is good but there is no view of the city hole you're working out. I wouldn't book again in this hotel, my money isn't worth in this hotel.

Caroline P.
United States
January 07, 2016
The perfect location for a holiday
Location, staff, room size
We enjoyed our stay at the Kowloon Shangri-La over the New Year holiday. The location is ideal for watching the festivities and has great access to public transportation.

shlomo R.
December 28, 2015
relative good value for money
Good service
We had a problem with our check in . We arrived to the hotel at about 12.00 noon and got our room at about 14.30. They could do it better.

Siu L.
United Kingdom
December 28, 2015
Great experience for Christmas
Spacious room, friendly staff, amazing view
very friendly and helpful staff, I wanted some ice at the midnight and it was delivered within 5 minutes