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Very good 7.8
Based on 4548 reviews

Recent customer comments

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Very good



based on 4548 reviews
  • Hotel Condition/Cleanliness 7.9
  • Facilities 7.2
  • Location 8.8
  • Room Comfort/Standard 7.7
  • Service 7.6
  • Value for Money 7.7
  • Food/Dining 6.9

Tsui L.
Hong Kong
February 13, 2016
ok
breakfast good

William G.
Indonesia
February 13, 2016
Not amused
Location is great and rooms are spacious, but thats it already on the positive side. Was treated unfriendly by lobby staff and they refused to provide an additional power plug for my European plug to match HK sockets. We paid up for Harbour view and I sincerely regret it. Not much of harbour visible on 25th floor as there is another building right in front blocking your view. Breakfast room is extremely cold and people are sitting there with their jackets - if you make it there after you wait 5-10 mins for the elevator. Yes, we were there in high season and hotel was pretty full from what I can judge, but thats not an excuse for the mostly rude staff (with exception of the housekeeping who was extremely helpfull!). Won't come again, there are better hotels with equally good location but better service.

yanarat L.
Thailand
February 06, 2016
Good place at good location
Location cleaness comfortable
I enjoyed staying at this hotel! It located near many public transportations. The room is big and clean.

Kavinthip P.
Thailand
February 04, 2016
Great Location, very near MTR .. about 3 mins walk from station
Large room

Yi W.
Taiwan
February 01, 2016
Great
NO

silvia S.
Indonesia
February 01, 2016
the room too small, far away from mtr
the room was too small and far from mtr, the was not clean enough. not good value for money

Nichola V.
Canada
January 26, 2016
Great Room
location, room size, good size breakfast
It was a good stay. Great location right next to an MRT station. They had a good selection of breakfast food. I had a deluxe room and it was amazing! I really enjoyed the bathroom in that room as it was very big and nice! Great hotel.

Katrina R.
United States
January 25, 2016
PERFECT LOCATION next to the TIN HAU station (one away from Causeway Bay)
Was here for a conference - and I have to admit- this hotel is great value for the money - location is key in hong kong and this one was perfect- with the MTR station right in front of it... a McDonalds for a cheap meal, starbucks down the street, money changer, and even a nice grocery one block away... special shout out to DAVID - a super nice manager that helped me after I doubled locked myself out of my adjoining room- was so worried and he broke every chinese stereotype... he was so helpful and kind and did everything he could to help me fast! thank you L'Hotel- you will see me again soon!

Carmen T.
Malaysia
January 23, 2016
Over-estimated
More suitable for Mainland Chinese tourist. The staff at the door (security?) was such an unhelpful person. Room was freezing cold, air-con control can't/failed to adjust room temperature, called front desk, reply was it's like this. And no, I can't change room. The only thing they can offet is an extra blanket. Breakfast. Supposed to be until 10h30, so was there at 10h00. Lots of remnants. Hmmm. Saw next table,guests with few tubs of yogurt but not available on the buffet. Asked staff where to get, since it was only 10h00, another 30mins before breakfast end. Staff got to get one from the kitchen because they have started to clear in. After checking out, asked if they could help get a taxi to airport express. Reply was, there's the MTR station opposite. Asked concierge for hotel transportation to Airport, no, must be pre-arranged. Summary, should you must choose to stay here during winter, bring real thick clothings for bed. If you must have breakfast, do go before 10h00. If you need to go airport or airpory express in the morning and you have suitcases, book taxi a day before coz it will be mission impossible to get a taxi in the morning, especially working hours.

Tracy O.
Malaysia
January 19, 2016
Comfortable
Convenient, Nice mattress, Friendly staff
Overall great stay