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Very good 7.8
Based on 4598 reviews

Verified traveler reviews

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Very good

based on 4600 reviews
  • Cleanliness 7.9
  • Facilities 7.2
  • Location 8.8
  • Room Comfort/Standard 7.7
  • Service 7.6
  • Value for money 7.7
  • Food/Dining 6.9
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Carmen T. from Malaysia
Solo travelers
Stayed 4 nights in January 2016
More suitable for Mainland Chinese tourist. The staff at the door (security?) was such an unhelpful person. Room was freezing cold, air-con control can't/failed to adjust room temperature, called front desk, reply was it's like this. And no, I can't change room. The only thing they can offet is an extra blanket. Breakfast. Supposed to be until 10h30, so was there at 10h00. Lots of remnants. Hmmm. Saw next table,guests with few tubs of yogurt but not available on the buffet. Asked staff where to get, since it was only 10h00, another 30mins before breakfast end. Staff got to get one from the kitchen because they have started to clear in. After checking out, asked if they could help get a taxi to airport express. Reply was, there's the MTR station opposite. Asked concierge for hotel transportation to Airport, no, must be pre-arranged. Summary, should you must choose to stay here during winter, bring real thick clothings for bed. If you must have breakfast, do go before 10h00. If you need to go airport or airpory express in the morning and you have suitcases, book taxi a day before coz it will be mission impossible to get a taxi in the morning, especially working hours.
Reviewed January 23, 2016

Tracy O. from Malaysia
Business travelers
Stayed 2 nights in January 2016
Convenient, Nice mattress, Friendly staff
Overall great stay
Reviewed January 19, 2016

Suzanne B. from France
Business travelers
Stayed one night in January 2016
Have been upgraded
location - Food - Big room
Reviewed January 10, 2016

Woan L. from Singapore
Stayed one night in January 2016
Room is small & staff attitude poor
Cant think of any
Reviewed January 07, 2016

Yohnny M. from Indonesia
Stayed one night in December 2015
Near by the MTR station
infront of the hotel has coffee & noodle house,near the MTR station and bus station
it is convenience near by the MTR station and bus station for transportation eventhough by taxi still available.
Reviewed January 05, 2016

Si T. from China
Families with older children
Stayed one night in December 2015
Good location
Good location, right next to the MTR exit, only the particular types of room hv the harbour view, but that's fine, the size of room is acceptable, not too small
Reviewed January 05, 2016

Mun C. from Malaysia
Stayed one night in January 2016
Conveniently Located Opposite MTR Station.
Near To Shopping Area, Tram and MTR Station Within 1 minute Walk. Quiet & Peaceful.
We were upgraded to Suite Room with no extra charge. The view from the window can see the harbour. The mattress is a bit hard and I think the hotel should have a firm support bed but not bed as hard as a rock. Taste of the food (Breakfast) still can be improve.Overall we are quite satisfy with this hotel.
Reviewed January 04, 2016

Christian C. from Thailand
Stayed 4 nights in December 2015
Long weekend after Christmas
Great location, beautiful views.
Very good hotel in a very handy spot - close to MTR and the iconic tramway. Breakfast good quality, if a little busy and rushed some mornings. Room was "Harbour View" and did not disappoint in living up to its name; a little on the smaller side but to be expected in Hong Kong. Can recommend to others!
Reviewed January 03, 2016

Betty Y. from Philippines
Families with older children
Stayed 3 nights in December 2015
Near MRT, airport bus, tram, limited resto
Convenience to transportation, room is clean, free water
Reviewed January 03, 2016

Richard G. from Philippines
Families with young children
Stayed 3 nights in December 2015
Mass transport proximity and convenience
Location, service and accommodation
So far so good; no bad experience whatsoever
Reviewed January 02, 2016