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Very good 7.8
Based on 4493 reviews

Recent customer comments

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Very good



based on 4493 reviews
  • Hotel Condition/Cleanliness 7.9
  • Facilities 7.1
  • Location 8.8
  • Room Comfort/Standard 7.7
  • Staff Performance 7.6
  • Value for Money 7.7
  • Food/Dining 6.9

8.7 Rachel B.
United Kingdom
September 17, 2014
So convenient and really friendly / efficient
Location location location
We really enjoyed our stay. Firstly the reception staff reacted well to my plea for highest possible floor, giving us a room which was higher than allocated if we waited for 20 minutes for it. 1st impressions very good - staff efficient, friendly and (for us very important) English speakers. Room basic but better than any other in HK for the price (a table and chairs and large TV so good for a little bit of light relaxing in between touristy days and evenings. Beds pretty hard. Swimming pool on roof tiny, but really nice - very few people use it so there was always outside furniture to use. Although hotel should have had swimming people on side of hotel with fab harbour view - what a waste having exec offices on the view side (snigger). The breakfast buffet was extensive, the same every day (not a problem bearing in mind the choice) but western dishes often on lukewarm side often NOT hotel's fault, and indeed after a jet-lagged sleep when we arrived at breakfast 5 minutes after it had closed, the staff did everything they could to find us something to eat (they have a quick turnaround for lunch) but still brewed us coffee and made us toast and gave us a massive bowl of fruit - very much appreciated. The bar in the basement has no atmosphere whatsoever. The location is truly brilliant - right opposite Tin Hau MTR. Trams and busses also stop just up road if not opposite. Don't be afriad to walk up the road by Starbucks and find some great local Tin Hau cuisine! All in all really impressed with value for money, location, convenience and this was our home for two whole weeks.

5 Jeffrey S.
United Kingdom
September 17, 2014
DIscontent
price, location, style
wifi stinks

7.3 Chong C.
Hong Kong
September 16, 2014
See below, please.
See below, please.
1. Shower water pressure is low. 2. Shower head is immovable. 3. No free in room WiFi or landline connection. 4. Wrote to the hotel website about internet provision with no response.

7.7 TIAM N.
Malaysia
September 15, 2014
Good hotel
Cleanliness, good location, good staffs services
Excellent services

8 Mr.Pirapol K.
Thailand
September 14, 2014
Good location
Location, staff, spacious room
Everything is fine, except my request for non-smoking room. What i get is a very strong smoking smell in the room. Pls. be considerate with the special request because some customer like me have some allegic symthom which may cause live or death ! Fortunately, I had my meducine with me that night. Anyway, your service is good with great location.

7.7 TIAM N.
Malaysia
September 12, 2014
Excellence hotel
Location, Staffs services and Value for money
Excellence services provided by hotel

7.7 TIAM N.
Malaysia
September 12, 2014
Confortable & Value for money
Location, Comfortable and Cleanliness
Well done and I received an excellence services at L'Hotel Causeway Bay Harbour View

7.7 John L.
United States
September 12, 2014
Next to Victoria Park, perfect for Mid-Autumn Fest
pool, room view, breakfast selections
Check-in very nice. I wish they had details of events in Victoria Park for MId-Autumn Festival. Should be very easy to do. Staff knew nothing about fest or the change in time for the Laser Light & Music Show. Other than that small detail, the staff were excellent. Room view was splendid. I was very lucky with the room they gave me. All other rooms on the floor (31st), except for the room next door (3101?) had unattractive views compared to mine. Breakfast selections were the same every day but very extensive so cannot say anything bad about it. Scrambled eggs were fantastic - moist, not dry like many hotels that leave the food out for a long time. Pool was great - on 39th floor but unfortunately closes at 8pm which was a little early due to the festival timings. Overall, was an excellent experience - right across street from MTR and bus stop to airport, A 11, was a 3 minute walk up the street. Definitely stay again.

7.3 Yeong J.
South Korea
September 11, 2014
inconvenience in catching a taxi
clean room

8 Preeda B.
Thailand
September 11, 2014
good location and clean hotel
location, clean, convenient
overall is good.