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Very good 7.8
Based on 4503 reviews

Recent customer comments

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Very good



based on 4503 reviews
  • Hotel Condition/Cleanliness 7.9
  • Facilities 7.1
  • Location 8.8
  • Room Comfort/Standard 7.7
  • Service 7.6
  • Value for Money 7.7
  • Food/Dining 6.9

retna T.
Indonesia
May 02, 2016
Good location. Standard service, cleanliness could be improved
Breakfast shoul be provided for all guests in a room

Milfred S.
Philippines
May 02, 2016
A Very very Nice hotel
near bus , mrt

Jit F.
Singapore
May 02, 2016
Ok place for a short stay
Bed was a little hard. Got a free upgrade to a studio which is still good though.

Wai L.
United States
May 01, 2016
Great Location
Very close to MTR and Bus station to airport

Kyung L.
South Korea
April 29, 2016
good
very good!

Siti R.
Singapore
April 26, 2016
Bad Frontline Personnels
Ridiculously bad customer service from the staffs at the reception desk, the bellboy and concierge desk. No warm greetings and not even a welcoming smile! All they did was to glare at you pushing your luggage into the hotel lobby. The staffs at the reception desk was talking amongst their own staffs and literally siganalled 'what do you want?' Using their eyebrow. She was rushing throughout the whole checking in and when I tried asking her about the SIM card we bought, she showed us the disgusted and annoyed look. I did not ask her as I too was disgusted by her. Throughout the whole stay 5 days that is, as we go in and out of the hotel, not even a single greeting by any of the hotel staffs. The room was satisfactory and that is the only thing satisfactory. Would never ever recommend this hotel to anyone. And please to the management, send the frontline staffs to customer service course, or maybe recourse if you must.

sing L.
China
April 26, 2016
poor staff training
rough, impolite of staff. poor sound insulation of room

Jonathan S.
Australia
April 25, 2016
Excellent hotel
We stayed for 5 nights, the location was excellent opposite MTR station and a couple of minutes from Victoria Park and Times Square was 10-15 minutes away. We didn't eat the breakfast as we only received one voucher per room. There are a lot of breakfast option nearby. The room was not huge but comfortable for 2 adults and 2 children.

Pilar B.
Philippines
April 25, 2016
Location
Very accessible

Christian V.
Philippines
April 25, 2016
nice
nice room, clean, value for money. location is nice