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Very good 7.8
Based on 4552 reviews

Recent customer comments

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Very good

based on 4552 reviews
  • Hotel Condition/Cleanliness 7.9
  • Facilities 7.2
  • Location 8.8
  • Room Comfort/Standard 7.7
  • Service 7.6
  • Value for Money 7.7
  • Food/Dining 6.9

March 27, 2014
Value for money
1 MTR station away from main shopping district - causeway bay, easily accessible by bus number 2A from Sogo which stops right in front of hotel & Tram station is also right in front of the hotel
The stay was good. Rooms were very comfortable in size. We asked for a connecting room and the hotel staff was nice to oblige. However for a non-smoking room the room did smell a little smoky but the staff came to also assist with trying to reduce the smell. Overall hotel is good, centrally located, easily accessible by MTR, bus and tram. Great value for money.

David N.
United States
March 26, 2014
Nice hotel ...lousy service
Location to MTR, Good size room,
When checking in they said they gave all the kind beds away which I reserved. They would upgrade me - the only upgrade was a higher floor. Eric, the desk receptionist was very nasty. I asked for an extra breakfast since they bumped me out of a king. He was quite rude about it. Sad that they would put someone like that as the face of the hotel. So not only did I not sleep with my wife, they wouldn't give her a meal as well.

Rica R.
March 25, 2014
Good location for the purpose I went to HKG for
Near the Exhibit Center, Easy transport to airport, fair size rooms
This was the second time I stayed in this hotel. Transport is convenient, was easy to book via Agoda, and rooms are clean and good sized considering it is a HKG boutique hotel. The basics are all there. The safe in the room was not working but they fixed it right away when I called the front desk. All it needed was a replacement battery. So overall, I would stay there again.

Mei C.
March 24, 2014
Good location
A big bed which can accommodate my son, husband and I. Comfortable bed. Easy access to mmt

Charles L.
United States
March 22, 2014
Overall, an average experience.
Views, Close to subway, Friendly Staff
Great place to stay in you get a room with a view of the harbor. If you don't, no reason to stay here.

United States
March 22, 2014
Good place to stay

Anthony K.
March 21, 2014
MTR is vincinity, Food round the corner
affordable, near MTR and convenient
I booked for a Doublebed and when i checked in, i was asked whether i prefer a queen size or king size bed room. However, when i enter the room, i was given 2 single beds. I was disappointed initially and later make do with it.

fan L.
United Kingdom
March 19, 2014
Lackluster lifeless needs a complete revamp .
A roof over our heads:- stains on restaurant worn out chair, no power shower glass unit( a 80s bath tub), I stayed for 8 nights with comp. breakfast the food was good but they didn't vary it in anyway
Compared my stay it's no way 4 star, the other 2 are miles better.compared with(L'hotel) a dull dire stuck in a time warp milking the cow for every drop feel to it. This hotel should not be rated a 4 star(one of the factors I based my decision on).

Soak C.
March 18, 2014
Great location value for money
Great location easy access to eateries around the vicinity

June C.
South Korea
March 17, 2014
Clean, Convenient
Convenient, clean and simple