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Very good 7.8
Based on 4493 reviews

Recent customer comments

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Very good

based on 4493 reviews
  • Hotel Condition/Cleanliness 7.9
  • Facilities 7.1
  • Location 8.8
  • Room Comfort/Standard 7.7
  • Service 7.6
  • Value for Money 7.7
  • Food/Dining 6.9

9.7 Andy C.
United States
October 02, 2013
Better than OK
Location, clean, room size.
As the title, everything is better than OK. Good rate comparing the quality of this hotel. Some staff are friendly, but only a few. It seems like the morning front desk team is the best, when I checked in and checked out. The other departments were just OK. Hotel location is the best. Room was clean everyday, no complains. Somehow I feel something is missing from the service team, I have been staying several different hotels in HK, L'Hotel's service is quite less friendly when comparing with the other hotels I have stayed. They were not rude, just feel careless and didn't step forward and go beyond the standard to show they care about customers. The rest are OK. One more thing is too many tourists in this Hotel, and mostly are from China. Sometimes tourists were loud, especially in the morning when they were waiting for the tour buses, it got to my nerves.

9 ann Y.
September 29, 2013
Fantastic stay
Comfortable, clean and easy access to transportation
Very pleasant stay and comfortable, will stay again in future

7.7 jude S.
September 29, 2013
Confortable, easy access
Centrally located easy access to mtr

9 TIN F.
Hong Kong
September 29, 2013
transportation convenience, good location

8 wai O.
Hong Kong
September 28, 2013
good clean staff good
good clean staff good breakfast good

5.3 Helena S.
New Zealand
September 28, 2013
comforting, lots of space
space, bath, bed
wanted king bed, needs free wifi in room, needs to clean the room properly cos the sides inner were dirty. food was ok for breakfast. can see the city n island view. transport to underground trains were helpful. it was easy to go to trains but hard to find the location. tin hour is not the address mentioned on the hotel ticket so it was really hard to find the hotel.

9.7 Eileen T.
September 27, 2013
Great hotel experience
Good location, convenience and value for money
It was my first time to stay in this hotel. The hotel's location is very convenient as it is just across the tin hau mtr (exit A1). The bus stops are also across the hotel and the bus going to the airport is just a short walking distance. There is also a supermart near the hotel and lots of good local restuarants around the area.

7.3 Jutamas S.
September 25, 2013
Very close to MRT. Widely windows for city view.
Location, Modern Room
I have stayed at this hotel for 2 night with 2 rooms. Some room got bad smell and staff cannot fix it.

September 25, 2013
Great Location
large Room, great location, friendly staff

9.3 Gordon L.
Hong Kong
September 24, 2013
Free upgrade to a suite wtih sea view
Good service, clean room and nice sea view.
Good service from the reception. Free upgrade to suite with sea view.