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Very good 7.6
Based on 2447 reviews

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Very good



based on 2447 reviews
  • Cleanliness 8.4
  • Facilities 7.3
  • Location 6.3
  • Room Comfort/Standard 8.0
  • Service 8.2
  • Value for money 8.0
  • Food/Dining 6.8
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San Y. from United States
Couples
Stayed one night in December 2014
Nice hotel
Clean, shuttle bus, trained staffs
Like it!
Reviewed December 30, 2014

Joel S. from Singapore
Couples
Stayed 4 nights in December 2014
Bad bad bad service standards.
Vicinity to Ocean Park. Up and coming MTR station within 10 mins walk. Rates are lower than those in city center.
Seriously bad service standards in terms of shuttle bus timing and information sharing. Shutter bus service is stated on the site but they only have 2 buses (22 seaters?) alternating between Hong Kong Station and Hotel. Last bus is 1150 and the hotel staffs, instead of apologising for their lack of capacity, told the guests to take the bus or taxi in a rather rude manner. Shutter bus services run at fixed intervals of approximately 30 - 45 mins, and even when the bus is full, the driver will sit and wait till the exact time to move off while rejecting any more guests from boarding. Hong Kong is a super fast paced city and such service standards really does not even match up to some 3 star hotels in Macau! In total, we waited for over 6 hours for the shuttle services and were twice made to move to take some other paid transport, we had to let the the guests with kids board. If transport is not an issue or if you intend to just go to Ocean park or Aberdeen area then feel free to book this hotel. I will be back here only if the rates are really attractive and with the understanding that i will not be taking the shuttle to city center!
Reviewed December 29, 2014

Kitti L. from Thailand
Families with young children
Stayed 3 nights in December 2014
never go back again
buffet is good
Reviewed December 29, 2014

PANG C. from Malaysia
Families with young children
Stayed 5 nights in December 2014
Value for Money
Room Size, Matress Size and Bathtub
Excellent hotel but bad location, if MTR completed soon then will become perfect hotel for families stay.....
Reviewed December 29, 2014

Sin S. from Hong Kong
Solo travelers
Stayed one night in December 2014
Good service
Good service
Location is not good ,nearby no convenience stone , and need to bus to other place, With sea view but just little
Reviewed December 28, 2014

Yeung T. from Hong Kong
Business travelers
Stayed one night in December 2014
L'Hotel
Nov location, wonderful view and fabulous design of room
Very nice. I will come and visit again
Reviewed December 27, 2014

Allan J. from Hong Kong
Solo travelers
Stayed 3 nights in December 2014
LHotel IS
Friendly,efficient and helpful staff,modern,convenient
Very good
Reviewed December 27, 2014

Allan J. from Hong Kong
Solo travelers
Stayed one night in December 2014
Lhotel IS
Friendly and helpful staff,modern,and convenient
Very good
Reviewed December 27, 2014

ka K. from China
Business travelers
Stayed one night in December 2014
nice and good
price is low
Reviewed December 27, 2014

Hoi L. from China
Couples
Stayed one night in December 2014
Fair price but not clean
Room space, quiet and convenient
Reviewed December 27, 2014