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2015
Very good 7.9
Based on 17485 reviews

Recent customer comments

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Very good



based on 17485 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 7.2
  • Location 7.8
  • Room Comfort/Standard 8.2
  • Service 8.0
  • Value for Money 8.3
  • Food/Dining 7.1

Jessica L.
Singapore
August 20, 2015
Comfy rooms but should start maintaining rooms
Decent size rooms, near train station, good view
I have been staying at L'Nina at least once a year since it opened and even though the design of the hotel and room is still modern and clean, I can start to see some wear and tear. Chips and stains are starting to appear in the room, such as on the partitions, in the cupboards and in the shower. The lock on my room door is broken and I can only rely on the manual latch to lock my room. However, overall the room still maintains its modern look and feel and cleanliness is still maintained. Shower is powerful and the bed is comfortable. Good range of amenities are given and appliances like TV, hair dryer all work well with no issues. Overall, it is a very good and comfortable stay but I feel they should start thinking about upgrading or maintaining some of the rooms to keep up their status as a 5 star hotel. The hotel hosts a large number of tour groups from China and therefore, check-in can be a nightmare during certain times (i.e. when the tour groups check in). When I arrived around 4pm, the check-in queue was at least 50m and I queued for about 30minutes before I reach the counter for check in. Perhaps there is too many guests to handle, the staff at the check-in counter gave me a smoking room instead of a non-smoking room which I realised only when I enter the rooom. But I quickly got a change of rooom after I returned to the lobby to inform them. Even though the hotel is in Tsuen Wan, it is right next to the Tsuen Wan west MTR station which is very conveninent. The airport bus (A31) can be found right beneath the hotel at the Nina Tower bus terminus which makes checking out and heading to the airport very easy and convenient. For the price, you get a much bigger room then what you will get in Kowloon and Hong Kong island and it is clean, modern and comfortable. Easy access to transport and lots of shopping and food around. Will definitely continue to stay at this hotel for now.

Richard K.
Australia
August 19, 2015
Noisy patrons little water pressure smelly toilet
Location to markets n restaurants close to MTR close to shopiping malls
Enjoyed my stay but too noisy wth so many chinese tour groups n too much cigarette smoke in halway contaminating our supposedly smokefree room

NGAI C.
Hong Kong
August 19, 2015
Nice sea view but long queue for check in
view, comfy room, good facilities
It's crazy to have waited for more than an hour to check in. However, the sea view was the best among hotels I've stayed in Hong Kong.

SENG T.
Singapore
August 19, 2015
Disappointed 1st time customer
Room size, double twin bed provided, flexible n fast checkout.
A hotel of this size claims special rate charge exclude Wifi. Free wifi is so bloody common everywhere, how can they turn around and says its chargeable. Disappointed customer.

Man Y.
Hong Kong
August 17, 2015
good
good view

Ken W.
United States
August 17, 2015
Bad
Room is on, view, clean
ok I guess

Rhutam M.
Australia
August 17, 2015
Great Hotel
Good views from 34th floor, Nice lobby, V close to shopping centre
Good. Staff were not the best but we found that everywhere in Hong Kong

CHE-YUAN C.
Taiwan
August 16, 2015
Great Hotel
1. CLEAN 2. SERVICE 3. KIND

Limqueco L.
Philippines
August 16, 2015
Hotel is good clean,
cleran,
when l checkin hotel , time is 1.30 pm but i m waiting over l hours up to 2.30 pm, too slowly on checkin, need more improve on this .

po T.
Hong Kong
August 15, 2015
no food at night, below expectation breakfast,
Good rooms when you have free up grade
The breakfast seemed lack of choices and fall below expectation. Always long queue at the reception and they dont seemed to like smiling.