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2015
Very good 7.9
Based on 17441 reviews

Recent customer comments

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Very good



based on 17441 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 7.2
  • Location 7.8
  • Room Comfort/Standard 8.2
  • Service 8.0
  • Value for Money 8.3
  • Food/Dining 7.1

Bin Z.
Singapore
June 23, 2015
A good Stay
Big Room, Harbour View, Convenient Transportation
The location is quite convenient, we took Airport Bus No.A31 there, and it is only around 3 minutes walking distances to Tsuen Wan West Railway Station. Room is clean and big with two queen size beds, the veiw is good. The staff is friendly, check in and out are both fast, no deposit is required. Will go again in next HK trip.

Lee Y.
Malaysia
June 23, 2015
Terrible hotel with lousy staff service
Terrible terribly hotel, it stinks, wifi is chargeable and even the public wifi at lobby is suck, its so weak only available at one corner. It was like a market at one corner with chinese exhibitor distributing market items like eggs... it stink from lobby through lift to the room... The staff performance is super lousy..ask help for taxi arrangement to airport and they responded and told such service not available.... I would never never stay in this hotel again...

Edward L.
Canada
June 22, 2015
Overrated Hotel
The room was dirty and has a smell. The staff's English was horrible.

John R.
Malaysia
June 22, 2015
Great and comfy rooms with good location.
Spacious clean room, good location, great staff service
This is my 3rd stay at this hotel.. I got a free upgrade (std to deluxe) to high floor non smoking room at lvl 70 which was quite spacious and comfortable with great view! The staff service is good!

Chua K.
Singapore
June 21, 2015
nice hotel for family
location , clean , value for money
Unforgettable. Nice harbour view

Chan P.
China
June 21, 2015
Always need queue
price ok

Chan P.
China
June 21, 2015
Not clean enough
Price ok, parking too expensive

Chan P.
China
June 21, 2015
Too many ppl
Price ok, swimming pool ok,

man C.
Hong Kong
June 20, 2015
phone network very poor in the room
phone network very poor in the room

Natalie L.
Canada
June 19, 2015
Fabulous location easy access to subway and shops
Location easy access to subway and express train, no need for taxi, service was excellent, cleanliness of the room with a fabulous view
Excellent highly recommend it