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2015
Very good 7.9
Based on 17580 reviews

Recent customer comments

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Very good



based on 17585 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 7.2
  • Location 7.8
  • Room Comfort/Standard 8.2
  • Service 8.0
  • Value for Money 8.3
  • Food/Dining 7.1
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Shun C. from Hong Kong
Business travelers
Stayed 2 nights in May 2015
Nice place, worst service
Clean, convenient and reasonable price
The worst hospitality experience I ever had. The house keeping person open my door during my sleeping time. Scared me !At the moment, I didn't turn on any notification light "cleaning" and "do not disturb" I told her I don't need any house keeping. After 30min, they knock my door and require me to leave my room for them to finish their job - clean my room. I asked them to leave because I was sleeping! Again, I think is the supervisor of house keeping-Amy called to my room and woke me up; asked again "when they can do the house keeping?" Of course without appropriate manner which piss me off. I paid to finish the house keeping job- what a wonderful experience
Reviewed May 18, 2015

Curtis Y. from United States
Couples
Stayed 6 nights in May 2015
A week in Hong Kong
Staff is excellent! Buffet is good but pricey. Views are awesome.
Very good
Reviewed May 18, 2015

Rudy H. from Indonesia
Couples
Stayed one night in May 2015
the hotel room's really have a good ambience.
room cleanliness, ambience, bath room
Very good ambience
Reviewed May 18, 2015

Vincent K. from Canada
Solo travelers
Stayed 5 nights in May 2015
Nice hotel with a reasonable price
Front desk staff are nice and helpful, house keeping also very good. Ocean view is spectacular
I had a wonderful stay at the hotel . Only area need improve is the staffs at lobby . They need more smile
Reviewed May 18, 2015

King L. from Hong Kong
Solo travelers
Stayed one night in May 2015
Non five star service
View, hygiene, new
The overall impression of the hotel is great. This is the second time I come back to this hotel. However i think there is a room for improvement for the customer service . While we requested two key cards at the concierge just like last time, we were told by the staff that they could only provide one cards while their hotels policy changed. While they claimed themselves as a five stars hotel, they can't fulfil such a small request from the guest, it was quite disappointing.
Reviewed May 17, 2015

Kwong K. from Hong Kong
Couples
Stayed 4 nights in April 2015
L'Hotel Nina et Convention Centre
Quite Reasonable
Reviewed May 17, 2015

Wong S. from Hong Kong
Solo travelers
Stayed one night in May 2015
Nice view, spacious and nice staff
Nice view, spacious and nice staff
The room has a very nice view. I was living on the 55th floor where I can see the city view very clearly. The room itself is also very spacious where it was a suite room. The staff is very nice that he upgraded the room for us. I love the room design very much where it is very spacious and the lighting is very romantic. The Bed there is also nice too. On the other hand please allow to to express my gratitude to the staff too. He is very nice, unlike the comments outside that criticize staff who always wears a scowl on the face. He process the request very promptly and finally he upgraded my room to the suite one. It was a very pleasant stay under his upgrading of the room.
Reviewed May 17, 2015

Anita Y. from Hong Kong
Solo travelers
Stayed 2 nights in May 2015
clean and tidy, spacious
clean, tidy and spaciou
perfect
Reviewed May 17, 2015

man C. from Hong Kong
Business travelers
Stayed one night in May 2015
phone network not good
room is big, view is good
Reviewed May 17, 2015

Pui L. from Canada
Couples
Stayed 3 nights in May 2015
Good
Location, cleanses, rate
Very good
Reviewed May 16, 2015