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2015
Very good 7.9
Based on 17595 reviews

Recent customer comments

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Very good



based on 17595 reviews
  • Cleanliness 8.2
  • Facilities 7.2
  • Location 7.8
  • Room Comfort/Standard 8.2
  • Service 8.0
  • Value for money 8.3
  • Food/Dining 7.1

WONG H. from Hong Kong
Families with young children
Stayed one night in May 2015
good
high, no block of view
Reviewed May 11, 2015

Suk L. from United States
Couples
Stayed one night in May 2015
Nice pool and view of the harbour
Pool, easy access to public transportation
Splurge for a harbour view room, its worth it! The pool is large and fun to escape the busy city for a swim. Hotel room was not well maintained, more like a 3.5 star, very firm bed, service was not attentive. Despite this, the other amenities made the stay worth it.
Reviewed May 11, 2015

Hang C. from Hong Kong
Solo travelers
Stayed one night in May 2015
Good price
Good price
Reviewed May 10, 2015

Bryan M. from Australia
Couples
Stayed 3 nights in May 2015
Good location, poor service
Close to MRT, Food was good, Shopping
The hotel was located well near a MRT. The food was good but the wait staff in the restaurant spent more time chatting to each other than cleaning tables. No free WiFi in the rooms which is unusual in asian hotels these days. Most staff with the exception of front of house can't speak English (only Cantonese and Mandarin) Probably a good hotel for Chinese visitors but others would find it annoying. Airconditioning controls were either Low, Medium and High. The room was always freezing irrespective of what setting you put.
Reviewed May 10, 2015

Chor T. from Hong Kong
Business travelers
Stayed one night in May 2015
value its price but not 5* level
good location that's next to mtr west rail line, cheap
good location and cheap, tidy bad thing is bed sheet has holes
Reviewed May 10, 2015

POK P. from Hong Kong
Business travelers
Stayed one night in May 2015
Bathroom design is terrible
Big Room, good price
Reviewed May 10, 2015

Ferdinand S. from Philippines
Solo travelers
Stayed 2 nights in May 2015
Best Customer Service
I got free upgrade to the biggest luxury room on the 68th floor
There's no other hotels like this I been flying around the world And L'Hotel Nina gave me a great experience And I felt an actual 5 stars hotel Great environment The staffs have great customer service skills And I like that they upgraded me to the luxury room I would recommend this to everyone!!!!
Reviewed May 10, 2015

Yannis Y. from Hong Kong
Couples
Stayed one night in May 2015
great location and nice staff
location, nice staff and great room
Reviewed May 10, 2015

kai C. from Hong Kong
Couples
Stayed one night in May 2015
The price good
The room good, view nice, downstair many shop
The pool dirty, and the fitness centre staff not very good for service..
Reviewed May 10, 2015

lap L. from China
Couples
Stayed one night in May 2015
excellent enjoyment
service standard, accessibility, decoration
Very comfortable
Reviewed May 10, 2015