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2015
Very good 7.9
Based on 17580 reviews

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Very good



based on 17580 reviews
  • Cleanliness 8.2
  • Facilities 7.2
  • Location 7.8
  • Room Comfort/Standard 8.2
  • Service 8.0
  • Value for money 8.3
  • Food/Dining 7.1

Sheila H. from Singapore
Families with young children
Stayed one night in May 2016
Need service improvement
I read on agoda site that the check in queue took > an hour, and I can now affirmed this fact as there was no improvement made by the hotel despite feedback from customers. It took 45 mins for me to check in and there were 1 to 4 staff handling check in during this period, most of the time only 2 staff. No wifi connection in room, can't connect at lobby either. Didn't like the toilet design, see through glass with sheer curtain. Room lightings are very deem, can't even read newspapers. Location wise it is good as connected to 2 shopping malls where we settled dinner and breakfast. Good dim sum restaurants at City Walk 2. Tsuen Wan West mtr is about 5-10 mins walk.
Reviewed June 02, 2016

ZIXIANG F. from Singapore
Couples
Stayed 2 nights in January 2016
Room worn down but excellent location
Room is worn down but great restaurants and eating places around the hotel
Reviewed June 01, 2016

Candice C. from Singapore
Business travelers
Stayed one night in May 2016
summary- check in system very bad
the check in system is very poor...all guest check in at 2pm...long queue long waiting and only 3 staff help for 1000 over rooms...very bad
Reviewed June 01, 2016

tin T. from Hong Kong
Couples
Stayed one night in May 2016
Good view
Good view . quite relaxing
Reviewed June 01, 2016

Sau S. from United States
Groups
Stayed 6 nights in May 2016
Wireless connection
The worst part to stay in this hotel is the poor wireless connection. Our phones have the data but the connection here is so bad and sometime we can't even receive an incoming calls.
Reviewed May 31, 2016

Wing H. from Canada
Couples
Stayed one night in May 2016
Wonderful stay, will come again.
We stayed in this property few times before, never disappointed.The only thing that you have to pay for the wifi and spend a little more time for checking in, it always a lineup. Bus terminal right under the hotel and the MTR only couple minutes walk. It provide easy connections to the airport.We are so happy with our stay. Will call again.
Reviewed May 31, 2016

Lee Y. from Hong Kong
Solo travelers
Stayed 2 nights in May 2016
Nice
Nice harbour view
Reviewed May 30, 2016

Wing P. from Hong Kong
Couples
Stayed one night in May 2016
ok
ok
Reviewed May 30, 2016

Sarah W. from Macau
Groups
Stayed one night in May 2016
Wedding
Excellent hotel
Reviewed May 30, 2016

Kin C. from Hong Kong
Families with older children
Stayed one night in May 2016
Nice swimming pool
Good sea view and big toilet . Very convenient with several shopping malls nearby
Reviewed May 29, 2016