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Recent customer comments

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Very good

based on 17155 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 7.1
  • Location 7.8
  • Room Comfort/Standard 8.2
  • Staff Performance 8.1
  • Value for Money 8.3
  • Food/Dining 7.1

7.3 Anna S.
April 28, 2014
great value
value, located near the mtr, clean and spacy rooms
Overall it was a great experience, definitely would stay here again. Unlike most of the rooms in hk with similar price, this one has exceptionally big rooms.

9.3 Gilbert M.
May 06, 2014
James, the impeccable English front-of-house staff member who served us at check, to the quick housekeeping response to our requests, to the amazing ambience and view from the 73rd floor!
Fantastic and seamless experience from the smooth prompt check-in, to the quick room housekeeping response for our extra pillow and towel, to the express check out. We were especially pleased to be assisted by James, the only Englishman on staff who went out of his way to make sure that everything was perfect.

9.3 Vitalii Z.
July 26, 2014
nice hotel
modern, beautiful, location
Nice hotel, close to MTR.

8.7 Simon K.
May 05, 2014
We are extremely happy about our 10 nights of stay
Easy to access public transport, Rooms are big and clean, lots of shops within walking distance
We first booked another hotel in the same area, but that one is so bad we can't even stay for more than 1 night, so we cancelled the rest of our 10 nights, packed up and walked to L'Hotel to get help, Manager is extremely helpful and direct us to use Agoda to book the rooms and once he has received the order, he then sort us out with a full water view high floor room, this will be now our default hotel whenever we are going back to HK. Thank you so much once again for your help, we will be back !!!

9.7 Bayarmaa E.
April 26, 2014
Great view
View, location, service

8.3 gregory N.
United States of America
April 30, 2014
Clean, near shops, near transportation
high city view, shops near, transportation close by
It was good, i would say it has good access to shops, citywalk mall connected to hotel in walking distance... also subway or taxi available...

6 Man L.
Hong Kong
May 23, 2014
room is clean, service is good, location is good

8 Zhi T.
November 04, 2014
Rooms, Cleanliness and View

7 John N.
April 24, 2014
Reasonably priced accomodation in comfort
Near MTR. Nearby shopping and good views
Comfortable stay with good views but was disappointed not to have early check in even though requested right at booking with Agoda.We booked two rooms bed configuration of one room different from requested. Wasted 30mins trying to find our rooms because of different lift systems and poor signage. Should have a staff to escort us up to room when first arrived. No wi fi in rooms. Furthermore large gathering of people in Lobby all day and night which gave a low class image to the hotel...

7 Chun C.
April 23, 2014
Not bad
good location, good services, good desgin