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2015
Very good 7.9
Based on 17474 reviews

Recent customer comments

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Very good



based on 17474 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 7.2
  • Location 7.8
  • Room Comfort/Standard 8.2
  • Service 8.0
  • Value for Money 8.3
  • Food/Dining 7.1

Wen W.
Singapore
April 20, 2016
Second stay with l'hotel
Location is perfect with shopping mall and food stall around and drinking place. Room is nice and spacious but they don't provide free Wi-Fi. Most of the hotel in hk don't provide free wifi so don't complain. Make your own sim card purchase in the airport. Mtr station is nearby the hotel. Hk is a small country so is easy to get around in hk! No worry for getting lose in hk. Staff is friendly and nice unless u r from China;) overall 99% for this hotel!

Thomas M.
United States
April 20, 2016
would not stay again
Hotel is centrally and conveniently located with great harbor views from tower two. Unfortunately, Hotel was understaffed. I actually stayed twice at the same hotel in April. Checking in both times was a disaster with wait times of nearly 1 hour. Also when calling front desk or assist. mgr with questions, phone was not answered. Hotel appears to book large numbers of tourists but does not have the staff to handle when they check in. Hotel also needs to provide free WiFi to be competitive. I would not stay there again

Mariam R.
Spain
April 20, 2016
Luxury hotel, very long wait at the check in
Almost 2 hours queuing for the check in

Alwi S.
Indonesia
April 20, 2016
bagus dan good location
no comment

Amy L.
Malaysia
April 20, 2016
Value for money! Will return for sure.
Our room got upgraded from Tower 1 to Tower 2 with superb harbour view. Everything is good and staff were polite and professional. Awesome!

Chun L.
Hong Kong
April 19, 2016

Yuen C.
Hong Kong
April 19, 2016
Too dark
The light was too dark

Chia C.
Taiwan
April 19, 2016
only view & facility is fine!
only view & facility is fine!

Tai S.
Malaysia
April 18, 2016
Good
Good

WAI C.
Hong Kong
April 18, 2016
Good
Good