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2015
Very good 7.9
Based on 17474 reviews

Recent customer comments

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Very good



based on 17474 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 7.2
  • Location 7.8
  • Room Comfort/Standard 8.2
  • Service 8.0
  • Value for Money 8.3
  • Food/Dining 7.1

Kok B.
Malaysia
July 18, 2014
good
clean
clean room

Kok B.
Malaysia
July 18, 2014
Good
clean
housekeeping is very friendly and they keeps the room very clean

jia C.
China
July 17, 2014
Quiet ,comfortable, warm
Quiet surroundings,good view,Fast room service
The hotel needs improve the air quality in room, especially Restroom,thanks.

Gaynor D.
Australia
July 17, 2014
Amazing view
View, room decor, transport
We had an absolutely amazing stay in Hong Kong. We would have liked more time. The hotel was close to the MTR only 15 min to Central Hong Kong. We only discovered on our last day that the shopping was great in our area. The endless pool was 50 m long with spa kids pool and an indoor pool as well. I would recommend the high room with harbour view. You can see all of Hong Kong Island and even see the view while you shower! Our internet did not work at first. We had to get it serviced 3 times but in the end the hotel did not charge us. The hotel is situated in the city walk which had restaurants and shops. We also found the streets had great cheap shopping and food. Would definitely stay there again.

lim Y.
Malaysia
July 16, 2014
nice place ,good wheather, delicious eating
big, good location to find food, clean
i really like this hotel clean,delicious for food,wifi provided.location is good.

ZHI C.
Singapore
July 16, 2014
Average stay
Near MTR, Shopping mall & Food
Hotel Room Ceilings was mouldy and the flooring was sticky dusty. Started to itch when i walked in. Have to wear the slippers provided by the hotel. lobby is full of never ending checking in and out of the hotel in groups mostly from Mainland China. Noise is quite unbearable from them if you wish to have a quiet and relax stay this is indeed not one of the choices. Overall stay was moderately pleasant. Was here for the location.

Stephen M.
United States
July 16, 2014
Clean and great view but too far from city
view of city, room cleanliness, conveniently close to shopping mall
The hotel was great but I would not stay here again. The main reason is that it is too far from central Hong Kong. The other things which I did not like about the hotel were small but somewhat annoying throughout my stay. The hotel main lobby is connected to the main lobby of the convention center, and there were always huge crowds day and night. I stayed in Tower 2 due to being upgraded, and the view is amazing, but it is a nuisance to get to the rooms in Tower 2 because you must transfer to a second elevator each time. The elevators are very fast but a bit annoying because there are maybe six elevators on each floor and it's difficult to tell easily which one has arrived because there is no bell and the lights are difficult to see. Also the room had no guest service book, so it was difficult to see what services were available and at what times. The TV also is very confusing to use even after three days (and I am a technology person). The room itself was very clean and the view was amazing, though the bathroom smelled funny (maybe due to not having any vents or airflow). Also it was a bit strange but the room service had to be paid on the spot in cash rather than charged to the room. I probably would not stay here again and would recommend a smaller hotel and one closer to the city center.

LAP L.
Hong Kong
July 16, 2014
Standard room is big and clean, affordable price.
Near to MTR station, clean and affordable.
Standard room is big and clean, affordable price. Lobby is a bit crowded.

PING C.
Hong Kong
July 16, 2014
nice
I love the swimming pool. Room Comfort. Nice Harbour View

Walter W.
Canada
July 15, 2014
normal, ok, clean
clean, crowd, convenient