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2015
Very good 7.9
Based on 17483 reviews

Recent customer comments

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Very good



based on 17485 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 7.2
  • Location 7.8
  • Room Comfort/Standard 8.2
  • Service 8.0
  • Value for Money 8.3
  • Food/Dining 7.1

Jadsen P.
Singapore
April 11, 2016
Good room, extremely bad service.
Room is big compared to most hotels in Hong Kong, reasonable price, close to MTR. Good only if you can accept bad service, no service, rude staff, unhelpful staff, all in all, the service s**ks.

AZUCENA R.
Philippines
April 11, 2016
EASY AND FAST CHECK-CHECK-OUT, BIG & CLEAN ROOMS, VALUE FOR MONEY
So easy to check-in and check-out, free room upgrade, big and clean rooms with comfortable bed and pillows, good location also.

Claire B.
United States
April 10, 2016
Not Five Star
While this hotel is large, convenient to malls and the MTR, it is worn down, many of the amenities like the pool are closed, and it is just missing lots of the special touches that would make it 5 star. Yes, it is a good value and even cheap, but considering how far it is from the center of HK, you will pay the extra money commuting back and forth by cab or subway.

Lisa P.
United Kingdom
April 09, 2016
Good location and nice room
Nice room in a good location. Was a shame no one took our luggage for us to our room when we arrived, was quite unexpected really! When we checked out and asked the concierge to help us a get a taxi to our friends apartment they were very helpful, so thank you. Other than that very little interaction with staff in the hotel as we were bout all day while we were there.

shin-wei C.
Taiwan
April 08, 2016
Recommendation
I would recommend the hotel to digitalize their check in system. I noticed the hotel still use hard sheet paper to file customer data. This drains a lot of ineffective time and waste a lot paper. The hotel could be more Eco friendly as well as update its IT technology. However the Hotel was excellent in quality and price!

Steven D.
United States
April 08, 2016
Convenient Hotel
Excellent value for the location.

Hoe C.
Australia
April 07, 2016
Good value for Hong Kong
The location of the hotel is a bit far but with the MTR (underground) it is OK. The Tsuen Wan West station is only a 5 minute walk away. For the inconvenience, the main advantage is the price of the room. Hotel standard is excellent.

Larraine W.
United States
April 07, 2016
BIG BED
OK

William Y.
Canada
April 07, 2016
Great place for recreation.
Need to revamp the inside of the suite. Building itself looks amazing, but the rooms were a little old looking. Otherwise it was a great place to be.

Lai S.
Hong Kong
April 06, 2016
Poor service
The staff did not smile