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2015
Very good 7.9
Based on 17483 reviews

Recent customer comments

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Very good



based on 17483 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 7.2
  • Location 7.8
  • Room Comfort/Standard 8.2
  • Service 8.0
  • Value for Money 8.3
  • Food/Dining 7.1

So K.
Hong Kong
March 28, 2016
Value 5 star hotel
5 min walk to metro, very good view from high floor, spacious room
79t floor was arranged to us with fantasic view Bed was super comfortable Great if they provide better slippers

janice K.
Hong Kong
March 28, 2016
The queue is too long
Good location, environment
The queue for check-in is too long! I have waited for more than 45 mins! It is totally unacceptable for a 5 star hotel! And the hotel did not have an immediate measure to solve this problem.

Markustini A.
Indonesia
March 28, 2016
rooms ok, good view, good location and environment
room and facilities good, good view ,location excellent near mtr, bus station, shopping mall, market, garden

EDWIN L.
Singapore
March 28, 2016
Value for money
Cheap and value for money. Good views and high floor. Room is comfortable and clean
Good

Law Y.
Hong Kong
March 28, 2016
Fair price with nice view
Nice view, fair price, room size is a bit bigger than other hotels in Hk, bathtub

joel W.
Belgium
March 27, 2016
Not a 5* at all
Staff performance....
Tooo cold lobby,long check-in,slow elevator in peak hours, friendly and helpfull staff.

nancy N.
Hong Kong
March 27, 2016
Nice stay
Easy accessible, nice view, overall good

Stellist C.
Malaysia
March 27, 2016
Everything's is good except the wifi is chargeable.
Environment and the location all is fine and worth it with the price we pay but wifi is not free. It's not acceptable cox normally we needs Internet in the hotel to search and communicate.It is so surprised when we ask receptions about the password we are being informed as chargeable.

Cristine C.
Singapore
March 27, 2016
good location and friendly housekeeper
Good location, near mtr tsuen wan west, connected to shopping centers
Good. But the room itself needs renovation. The side lamps are having discoloration and bath tub side is rusty. I think this hotel need to ne renovated. Friendly house keeping attendant.

CHUN L.
Hong Kong
March 27, 2016
bad hotel
When we arrive at 3pm, it has a very long queue and eastimate to wait for one hour. So we decide to go out and come back at 6pm. It still take us 20mins for checkin. Also it gave us a smoking room although we booked a non-smoking. After changing it , it could give us a twin bed although we book a king bed. Also the room is dirty and hair dryer is broken. The desk phone line is not connecting well. Sure we will not come back again