arrow-up-icon Get points on your miles program!
Back to hotel info

2015
Very good 7.9
Based on 17309 reviews

Recent customer comments

Filter by traveler type
Very good



based on 17309 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 7.2
  • Location 7.8
  • Room Comfort/Standard 8.2
  • Staff Performance 8.0
  • Value for Money 8.3
  • Food/Dining 7.1

6 Ho C.
Hong Kong
September 29, 2015
Nice
Nice, clean, good service
Wonderful

8.3 Chau L.
Hong Kong
September 29, 2015
Nice view with comfortable bed
Good Location, nice view and comfortable bed

7.7 Ying C.
Hong Kong
September 29, 2015
Very good, clean
Location, clean, price

8 LI Y.
Hong Kong
September 29, 2015
comfortable stay
comfortable beds, a very nice suite, nice swimming pool

8 WAI A.
Hong Kong
September 29, 2015
Nice stay
1/ Bed is so comfortable.2/Nice seaview.3/Excellent location.
My second time to stay at this hotel. Actually, I made special request thru Agoda for a king size bed (one bed I mean), but when I check-in, the staff told me that they have no record of my request.

5.3 Alex B.
United Kingdom
September 29, 2015
Very unhappy with the whole experience
The view, The building
First they didn't have the room I ordered and actually PAID for. I got a different room and no compensation. The bed is hard, the furniture is wooden, the bathroom floor doesn't drain. Unless you are a mainland Chinese this hotel isn't for you. I feel that the staff are instructed to chase the Chinese RMB and forget about any other type of guest. I asked for WIFI and got put through to a number that just hung up. TV wasn't tuned in properly (except for the Mandarin channels). I was so angry that the room I ordered and paid for in full was given away. I would have rather had a refund and booked a different room elsewhere. I was told that this wasn't possible. Much, much, much better options in HK.

8 Awanish K.
India
September 29, 2015
Hongkong visit
Location, Cleanness, Services

9 Amanda C.
Hong Kong
September 29, 2015
Everything was great except..
Friendly staff, nice decor, value of money
It was all perfect expect the fact that there is very strong smell of cigarette inside the room. It is supposed to be a non smoking hotel, I guess the mainland Chinese don't care

7.3 WING T.
Hong Kong
September 29, 2015
good
clean

9.7 Chui C.
Singapore
September 28, 2015
Staff is friendly, helpful and professional.
5 star service. Well trained staff
The hotel staff really make me feel at home. They are all so helpful and very service orientated. I will still choose L'hotel when I visit Hong Kong again