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Excellent 8.6
Based on 3213 reviews

Recent customer comments

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Excellent



based on 3213 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 9.0
  • Location 9.2
  • Room Comfort/Standard 8.8
  • Service 8.8
  • Value for Money 7.9
  • Food/Dining 8.0

CHUAN T.
Malaysia
June 04, 2013
great business hotel
looks goos

Michelle L.
Malaysia
June 04, 2013
Awesome Location
friendly staff, convenience, clean
Best hotel ever if you come for Shopping trip...

Samuel C.
China
June 04, 2013
Effective up selling skills, but worth it
Super nice location, perfect bed, almost well-designed air con system
I arrived the hotel earlier than their standard check in time (about noon) when the front desk was having a pretty busy check-in and check-out period. I told the receptionist that I didn't mind leaving my luggage and coming back later. The receptionist soon proceeded a very well-trained up selling skill that offers me a better-view, and higher-floor room with free early check-in by adding "a little difference promotional rate". I accepted, I know rooms in Hong Kong are very small, so why not pay a bit more and get myself more comfortable? So I got a most 50-something sqm room with two magnificent top-to-floor windows. Bathroom was big ( I'd rather they share some space to the room or the closet-- kinda small), lighting is fine ( a bit too dark for a business hotel), perfect turndown service (they changed all towels I used and folded the used aside with new ones in original place). Wonderful bed, but I think it's just queen size. No need to have breakfast in the hotel, American buffet breakfast without any surprises, all same old stories, bacon and mashed potatoes things. If you're going for meeting or shopping, Langhem Place Mongkok would be a 4.4 stars ( out of 5) recommend hotel to stay.

Stephanie C.
Malaysia
June 02, 2013
Good in everything!
Excellent location, clean room and very close to mtr station.

Mian N.
Singapore
June 02, 2013
Great location just steps away from mtr station
Location, knowledgeable and helpful concierge, clean and good size room.
There is a local wet market right behind the hotel which is interesting to explore. Lots of shopping, linked directly to Langham mall and minutes away from ladies market. Plenty of restaurants in the area.

horn S.
Israel
June 01, 2013
OK
location location location

shi K.
Singapore
May 30, 2013
clean and comfortable
centrally located and in a shopping mall! and connected to subway

Juanni S.
Indonesia
May 30, 2013
Hotel located close to MTR and shopping area
Location, location and location
We were welcome with a bottle of champagne and a plate of chocolate, we really appreciated this effort to make us happy.The check-out very efficient, only 1 minute.

Wanting K.
Singapore
May 30, 2013
Excellent hotel, comfort stay
Convenient location, comfortable and clean room, good customer service

Darrel S.
Singapore
May 29, 2013
nice hotel but extremely disappointed
location, location and location
extremely disappointed with the check in process. as we arrived at 1pm. we were told that check in is at 3pm. no issues with that. we came back at 430pm and the room was still not ready!! room was only ready at 5pm. although, we were invited to the cafe for free drinks. which i believe it's their form of service recovery. this is still not acceptable. given the way the way things were handled. extremely disappointed as we had expected better and it's our first time staying here. we may not come back .