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Excellent 8.6
Based on 3213 reviews

Recent customer comments

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Excellent



based on 3213 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 9.0
  • Location 9.2
  • Room Comfort/Standard 8.8
  • Service 8.8
  • Value for Money 7.9
  • Food/Dining 8.0

zack W.
Singapore
July 20, 2014
great staff service especailly at the club lounge
location, shopping and above mong kok MTR
will come back with my family the next time and enjoy the excellent staff services

David H.
Indonesia
July 18, 2014
Wow
clean, service and environment
really really really satisfied with good view of hong kong

NAM H.
Malaysia
July 17, 2014
good
service, food, cleanliness
never disappoint me

benjamin N.
France
July 17, 2014
goodgoodgoodgoodgoodgoodgoodgoodgood
goodgoodgoodgoodgoodgoodgoodgoodgood
goodgoodgoodgoodgoodgoodgoodgoodgoodgoodgood

Esther N.
Singapore
July 17, 2014
Very happy with the service
Service, Location, Comfy

erny S.
Indonesia
July 17, 2014
WONDERFUL
Cleanliness , kind staffs , connecting to mall
i really really love this hotel , it was my first time staying @langham place mongkok , and surely we will stay there again if we're going to travel to hk again .. so many shops , so many local foods , close to the ladies market to window shopping .. we had a great time staying there. the hotel staffs were very kind and attentive to our questions .. i forget the name of the staff there , but i think she is from phillipines , she was very kind to us .. love you langham place mongkok

Yuit W.
Singapore
July 15, 2014
Relaxing and yet good for business
Access to all kinds of food, transportation and staffs who are attentive and can communicate well.
It was an enjoyable fuss free stay.

Tok H.
Singapore
July 10, 2014
We are glad we chose a 95% all inclusive hotel.
Close vicinity to shopping & eateries. Extremely we'll trained staffs from front desk to housekeeping. Nice view of HK all round.
As mentioned above, 95% good. However 3 downside - 1. We had a 2 yr old with us who did not react well when we mixed boiled water to his milk powder. He vomited & had diarrhea since day 2 & ran a fever of 39.8 degree. Not blaming on the water source but do look into a baby friendly provision on water source advise. 2. Because he vomited on the bed sheet, quilt & cover, bedding, we had to call for room service on day 3 to do a change out. Staff who served arrived in short notice but because he had rubber gloves on, he was not able or did not bother to feel for other wet areas & simply left after being told which to be changed. More attentiveness will be good cos we end up with a quilt & cover that was not changed & still wet. 3. It was here that we realized the same quilt & cover that we accidentally stained with berry vomit our baby threw up on on day 2 was not changed but merely flipped side. Not very attentive here.

Jennifer L.
Philippines
July 08, 2014
Overall it was a pleasant stay. wifi is reliable
Comfortable Nice Clean

Jack I.
Indonesia
July 08, 2014
nice location with modern facilities
good access to MTR, next to shopping area and nice modern chinese arts as decor
When I walked in, I was pleasantly surprised to see the decoration of chinese modern arts being the central theme at this hotel, normally we were shown the old traditional red decor. The hotel is in the busy shopping area of Mongkok where most of the shoppers are likely young and local people,there is a mall next to the hotel if we do not have time to stroll the shopping street around Nathan and Argyle road. there are also plenty eateries around those streets. The MTR Mongkok is accessible from hotel via the Mall which is very convinient. The hotel room is well maintained, and I liked the air condition which is cold throughtout the nite, also the smart phone with voice that helps you arrange things (instead of asking you to dial certain phone), I asked where I can buy Scotch-tape, and she sent the house-keeping with the tape to my room and I can use the tape free of charge, that was very impressive and helpful. The little problem I encounter was the porter was late to pick up my luggage from room during check-out, the smart-phone girl again helped out by asking me to just leave the luggage in my room and I could go and do my things, she assured me that when I came back, the luggage will be waiting for meat Logitix, which was true. I shall come back to stay again when i visit hongkong