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Excellent 8.6
Based on 3211 reviews

Recent customer comments

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Excellent



based on 3211 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 9.0
  • Location 9.2
  • Room Comfort/Standard 8.8
  • Service 8.8
  • Value for Money 7.9
  • Food/Dining 8.0

SIO V.
Macau
February 10, 2014
A great shopping and dining place
1. Hotel staff are friendly and helpful 2. Location is very convenient, just on top of the MTR 3. Check in and out procedures are highly efficient
The hotel is convenient to access, and the check in procedure is very efficient. However the operations within Rooms department is a bit fuzzy. I booked 2 rooms, the Front Desk told me to wait in the "Ready" room for they will send me the other room's key when it is ready. I waited and waited, there's no response, so I called the operator( Rooms Division), she says the key is on the way, yet another 15 min has passed, I called the operator again, she said the staff waited for me outside the new room and has just gone! I asked her I don't even know my room number, why don't you come to my other room?! After 10min, the keys finally arrive. Then 2 min after another staff came with a new set of keys, replacing the existing ones!! The whole process takes me one hour!

XIAOYAN L.
Malaysia
February 10, 2014
good location
clean,small room,nice location

yuen L.
Hong Kong
February 09, 2014
good
food, night life and shopping
very nice hotel and close to travel and shopping and always good services

Yau L.
Hong Kong
February 07, 2014
Nice room and good location!
location, good bathtub and nice room.
Not cheap but worth living. Good location and nice room.

ShingNing C.
Taiwan
February 06, 2014
Terrific location and nice service.
Nice service and facility, easy access to mass transportant system, walkable distance to local famous spots.

Annie A.
Philippines
February 04, 2014
Comfortable, safe, and nice location
Location, room comfort and size
We have stayed in a number of hotels in HK and I can say that this is our best so far. We usually go to HK for shopping so I can say that Langham Mongkok Hotel is perfectly suited for us. There are several restaurants and food shops at the mall of this hotel so there is no problem of choosing where to eat. Only hard part is there are so many people especially during the peak hours. Overall the stay was so pleasant, the room was fairly sized and comfortable, and breakfast is alright. Good news also that they have a lot of English channel.

Lee L.
Hong Kong
February 01, 2014
nice hotel
this is really convenient for shopping and by any kind of transportation in HK. Fantastic and cyber view for facing to hotel shopping mall. staff are friendly

Dianne C.
New Zealand
January 31, 2014
Love the location x
Location, easy transport and comfort

edi M.
Indonesia
January 28, 2014
Nice Luxury Hotel
Location, Nice decoration, Room feature
The best location possible. Just on top of Mongkok MTR station. Many places to dine and shop. Awesome hotel. Small but very comfortable room.

Lee S.
China
January 27, 2014
convenient, good food
convenient, clean and tidy