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Excellent 8.6
Based on 3211 reviews

Recent customer comments

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based on 3211 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 9.0
  • Location 9.2
  • Room Comfort/Standard 8.8
  • Service 8.8
  • Value for Money 7.9
  • Food/Dining 8.0

Wei S.
June 13, 2013
Almost perfect...
Very comfortable bed, friendly and pleasant counter staff, central location
Very comfortable stay, but housekeeping could have been a bit more attentive. We had 2 bottles of conditioner and no shower gel when we first checked in. However, this was quickly rectified by a phone call to the operator. Counter staff were very friendly and gave clear directions to places that we want to go to.

Amy L.
June 13, 2013
Great hotel, comfortable stay
Location, comfort level, accessibility

Tan C.
June 12, 2013
Wonderful stay
Makeup room - few times a day, responsive, attentive staff
wonderful stays.. i will be back to this hotel for my next trip

Michael L.
June 12, 2013
Great location for a great hotel.
Location, Cleanliness, Price

June 11, 2013
Comfortable and value for money
Hotel is close to shopping and MTR. Room is clean, big king size bed and bathroom with bathtub. Hotel staffs are friendly and helpful.
During my stay with wife, it is very good experience and both of us are very satisfy this hotel, in term of service and room. We have booked 5 nights stay at this hotel for the Vital Place room type. The first two night stay and sleep very well without any problem. During the third night when both of us came back from shopping at night, the front desk Manager left a letter on our desk to call them back. We have no idea what happen, so we give a call to look for the Manager in-charged. It was told that our sink at bathroom got problem when the housekeeping doing their cleaning, and it has been repaired. If we have no issue, we can continue our stay but if we feel not comfortable, they will do the upgrade of room to Essential room which is slightly bigger than our existing room. Both of us feel that to be safe just do a change and let them do a better checking and repair. Our experience and feeling are damm good, firstly the hotel staff can no need to report to us since it has been repaired without our notice, secondly they don't need to offer a bigger room as well. This is what we felt that this hotel provided very good standard, offer their guest the best services. We will definitely go back this hotel if travel to HKG again.

hockfoong L.
June 10, 2013
Oasis in the centre of town
Centrally located to both local shops, markets and high quality mall shopping. Abundance of great food around. fantastic hotel with great staff and comfortable rooms.
Arriving from the airport was easy by taxi with reasonable fare. Check in was efficient friendly and pleasant. Very pleasant ambience throughout hotel. Rooms are large and comfortable and well appointed. Staff are fantastic throughout going beyond usual duties, and are able to anticipate needs. Club lounge very generous with food and beverage. Fitness facilities first rate. Check out was very efficient. Plonked in Mongkok, it is indeed an oasis in e centre of hubris!

Eva T.
June 10, 2013
A near-perfect stay
good dining facilities, close proximity to shopping and very good service

Chin C.
June 09, 2013
Confortable room with good service
Comfort, Staff performance, cleanliness
Great service from the hotel staff, attentive to details and the rooms were very comfortable. Direct access to next door shopping centre with great access to local food as well.

Mun N.
June 09, 2013
simply wonderful and hassle free.
location cleanliness and connectivity

Toh Z.
June 08, 2013
Well-located hotel with friendly staff
High floors, comfortable bed with choice of pillows and near MTR
Enjoyed my stay at Langham. It was easily accessible and staff was friendly and honest.