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Excellent 8.5
Based on 1076 reviews

Recent customer comments

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based on 1076 reviews
  • Hotel Condition/Cleanliness 9.1
  • Facilities 8.4
  • Location 8.8
  • Room Comfort/Standard 9.1
  • Service 8.9
  • Value for Money 8.1
  • Food/Dining 7.1

Hing H.
Hong Kong
April 15, 2015
Such a comfortable place like home
decoration, color tone and service

diana A.
April 15, 2015
a very elegant hotel
i love the location, the comfort and the design of the hotel
it was very ok. the room is perfect and the amenities are complete. would definitely recommended. a bit pricey but reasonable

pui C.
Hong Kong
April 12, 2015
Very clean

Pui L.
Hong Kong
April 08, 2015
Nice breakaway
Space, kitchen available, location
Was impressed how ready and fully equipped the kitchenlet was. With enough utensils and equipmment there. Really nice.

Joseph R.
April 06, 2015
They understood the customer wanted!
Customer slice, room comfort and location
We requested and received a non smoking room on a higher level with a later check in via email, and all these requests were met with a smile. Check in was easy, concierge staff were helpful with directions and even walked us to the nearest mtr station upon our departure. The room was well laid out, spacious by HK standards and amenities were up to date. In room extras like complimentary munchies and a hot plate and refrigerator made us feel like we had moved in. Front desk staff provided us with a complimentary room for a quick shower post-checkout/after a full day of touring, before we headed out to the airport. Contrast this with a visit to the Indigo hotel, whose front office staff would not let us see a room before booking. Guess where we'll be staying next time?

Christopher T.
April 02, 2015
My favourite hotel in HK
Location, staff, rooms are nice!
As usual, the stay was awesome. Perfectly located for my needs, and the staff are excellent. Special mention to All at the concierge. They are fantastic.

chris M.
March 31, 2015
Staff, room quite Ok; location
For $500++ per night (in a standard room Q size bed) one would probably expect breakfast to be included along with wifi...

Yiyong H.
March 29, 2015
nice hotel
good location, free hand phone

Stanley A.
March 28, 2015
Very comfort
Location, great room, superb bed

Trevor C.
United Kingdom
March 26, 2015
Great Choice
Location, room, value
This hotel has been my hotel of choice when I am visiting Hong Kong. It is very well located. Walking distance to the Causeway Bay MTR station and withing a few minutes walk to any number of shops and restarants that you can imagine. Rooms are a nice size and staff have always been fantastic. Can fully recommend this hotel if you are planning a visit to Hong Kong