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Excellent 8.5
Based on 2037 reviews

Recent customer comments

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based on 2037 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.2
  • Location 9.0
  • Room Comfort/Standard 8.8
  • Service 8.9
  • Value for Money 8.2
  • Food/Dining 7.0

Ng C.
November 14, 2015
Good Location
Location, Quite and modern looking hotel.
Everything is alright but lack of staff.

Chun O.
November 10, 2015
Hong Kong Stay
Location, Cleanliness, Room Size
Situated at a central location within 5 mins walk from Jordan MTR. Opp the hotel is a cafe so there's no need for any breakfast options. Room is spacious compared to other hotels. Room is clean and looks new. Bed is comfortable although the pillows are a bit too soft. The handy phone provided is useful as you can use it as a wireless hotspot and has unlimited internet access.

Ocari P.
November 09, 2015
Just perfect
It was wonderful. We got upgraded to the suite in upper floor which made our stay very fun! Handi phone internet and location are the best things! Also very confortable

Michelle A.
November 08, 2015
Fanatic Customer Service
Fanatic Customer Service, Clean, Spacious, Modern Design Rooms
3 days, 4 nights

Robert W.
United States
November 01, 2015
Great little hotel near MTR
Location, free minibar, free wifi hotspot to carry around the city
We were prepared for our stay to be good, but the stay was great. If there's anything I would ding them on it would just be having a single working elevator, but that really only created a bottle neck during the busy part of the morning and it wasn't too bad even then. The best thing about this place was all of the little things they did that most hotels this size don't - big, modern TV's, free minibar and a free smartphone to use during your stay. Actually I didn't care for the smartphone itself as I always think hotel-provided phones are clunky and difficult to use, but it had a hotspot mode which enabled me to use my own phone with internet everywhere we went and that was awesome.

Andrea G.
October 26, 2015
Small Hotel but Good
The staff was accommodating. The rooms were great. The location was excellent.
The location was very near the MTR. Although small hotel, the room sizes were just right. Although one of the elevators was under repair, the service elevator wasn't bad as substitute. The free smart phone was very good because it made communication real easy since we had 3 rooms for 6 people. Will definitely choose Madera again in the future.

Cheryl L.
October 22, 2015
Value for money!
Location, Staff attitude, Comfort & cleanliness
The night view from the Horizonte Lounge is awesome!

October 18, 2015
cleanliness room and good location
good location, comfortable room, friendly staff

Koh S.
October 15, 2015
Value for money, right in the heart of Kowloon
Location - in the heart of Kowloon, it is very close to the Jordan MRT station

Boon L.
October 12, 2015
Good place to stay
Distance : Food 1 min walk / MTR 3 mins walk/ Shopping 5 mins walk
Everything looks good, smooth check in & out, nice new rooms, soundproofing on average, but the shower system is on the downside and also their customer service skill needs improvement.