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Excellent 8.5
Based on 2037 reviews

Recent customer comments

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Excellent



based on 2037 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.2
  • Location 9.0
  • Room Comfort/Standard 8.8
  • Service 8.9
  • Value for Money 8.2
  • Food/Dining 7.0

Chin M.
Malaysia
May 20, 2016
The location is good.
I like the Jacuzzi in the room.

Si G.
Singapore
May 18, 2016
Impressive service
The service level of the staff is really high. Although the room is not big but the impressive service of this hotel make up for that. They even have a phone in the room which you can bring out to use as a hotspot or even make calls without any charge! Truly impressed by this.

Shuting C.
Singapore
May 17, 2016
Great location, near to MTR and many famous eateries nearby.
Great location, near to MTR and many famous eateries nearby.

Li T.
Singapore
May 13, 2016
Friendly and helpful staff by the name of Keith
Keith gave us me a warm and friendly smile when I first arrived. I had request a birthday cake for my friend and Keith had it all well prepared with a medium size chocolate cake in our room. I had to give compliment to this hotel staffs who had helped us in directions of getting to our places. Room is big and I have nothing bad to say about this hotel. A few mins walk to Jordan MTR and there is a Cha Chann Teng opposite this hotel. Will stay again when I visit HK again.

Vanessa W.
Philippines
May 11, 2016
too expensive
price paid didn't match expectations. no soap by the sink and had to ask for it. carpet is not that clean and shedding fur which flies around the room. no free breakfast for an expensive price. the only thing i liked was the free use of handyphone we could take anywhere with free calls and internet.

mayuree C.
Thailand
May 09, 2016
Location and new hotel
We chose this hotel because of location. We chose the right one compared with other hotels around the sane area. Hotel style; newese hotel; staff; cleaness. Worth to pay.

Aristotle S.
Singapore
May 08, 2016
Excellent.
One word. Perfect.

Chong H.
Malaysia
May 07, 2016
6 Days 5 Nights Stay
Satisfied overall.

Robert E.
Canada
May 04, 2016
Great location, modern hotel
My room was nice and modern. The view from the 18th floor facing the Eaton hotel was nothing special but at least it was bright. The room was a well designed small space, including a good safe and complimentary alcohol-free mini-bar, large enough flat-screen tv, kettle, and good quality in-room saf. It had enough drawers and cupbaords but a couple more hangers would have been helpful as I was there on business so required a bit more wardrobe. The bed was only a double, not the Queen that was stated in the booking but it was big enough and definitely comfortable. The staff were super friendly though I didn't have much chance to interact with them. Check in and Check out were a breeze. The area is quite local, easily walkable, and has several great Hong Kongese food options but this is not the place to stay if you have Western food tastes. The MRT is two streets away however and can quickly whisk you to Central station where you can find every cuisine the world has to offer. All in all, I would definitely stay here again on my next trip to Hong Kong and I would recommend it to anyone who wants an excellent value hotel right in the heart of Kowloon. I didn't have anything like a overhead rain shower and the jaccuzzi tub was only big enough for someone under 5'5" but the bathroom was clean, the water pressure was good, and the shower was at least functional. The bathroom did offer all the amenities which was nice, but I travel with my own.

KHENG T.
Singapore
May 02, 2016
Good location
Good location. Right in the center