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Excellent 8.5
Based on 2042 reviews

Recent customer comments

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Excellent



based on 2042 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.3
  • Location 9.0
  • Room Comfort/Standard 8.8
  • Service 8.9
  • Value for Money 8.2
  • Food/Dining 7.0

Shu N.
Singapore
February 24, 2014
Pleasant and enjoyable
Friendly Staff, Nice room designs and layout and easy going
Fast check in by the attentive and friendly staff. The mini bar is for you to have a go at for free and this is a surprise to us all as the hotels we have visited so far do charge for every single item. Even though we didnt consume most of the items in the mini bar, it is still a good gesture by the hotel to offer that. The price for the hotel is definitely affordable and reasonable. It is not too far away from the MTR (Train Station). Approximately 8 - 10 mins which makes travelling around pretty convenient. It is also near major shopping areas. The view at lower floors are nothing to talk about, however it has a really cool and decent roof top bar located at the 28th or 29th floor.

Shu N.
Singapore
February 24, 2014
Pleasant and enjoyable experience
Friendly Staff, Nice Room Ambience and Easy Going
Fast check in by the attentive and friendly staff. The mini bar is for you to have a go at for free and this is a surprise to us all as the hotels we have visited so far do charge for every single item. Even though we didnt consume most of the items in the mini bar, it is still a good gesture by the hotel to offer that. The price for the hotel is definitely affordable and reasonable. It is not too far away from the MTR (Train Station). Approximately 8 - 10 mins which makes travelling around pretty convenient. It is also near major shopping areas. The view at lower floors are nothing to talk about, however it has a really cool and decent roof top bar located at the 28th or 29th floor. There is a gym room which is well equipped for travellers who just wants those quick touch-up workouts during their holidays and an interesting games room which has a few type of popular consoles for you to choose from. Not many people utilise it though. The room has a nice design and room area is sufficient. The size of bathtub is nice and has an in-built Jaccuzi function. It should be noted that there are not many English Tv channels.

Sharon C.
Singapore
February 23, 2014
Clean and comfortable. Great location
Clean. Location. Comfortable bed. Jacuzzi in the room
I will recommend my friend. One of the best hotel I have stayed so far. The room is clean and modern. Mini bar is complimentary for the first night. The location is great. Near to mtr and other shopping mall.

Michelle L.
Singapore
February 22, 2014
Nice hotel, free wifi in room
Toiletries, Wifi, Nice Bed
Overall good. It could be better in pillow selection is wider & better. Toiletries were refill daily (crab tree & evelyn) Good Wifi thru out the stay at no extra cost. 3 Mins Walk to Jordan Mtr

helen H.
Canada
February 21, 2014
always my first choice
location, room size, hotel decoration
it was my third time staying at this hotel, its always my first choice because of the location, easy access to everywhere, walkable distance to subway station. hotel was very modern design, room was fair size with acceptable price.

LU H.
China
February 18, 2014
relax, fun, with friendly receptionist
nice, quite and kindness
The receptionist is quite nice, was very effienciy on providing the fast check in and out. When there is any requirements,they provide the promopt service without delay. When I need the subway information and restaurant, they provided all detailed information.

Ming F.
Singapore
February 01, 2014
Comfortable
Close to mtr walking distance to shopping big room

jacquelyn Y.
Singapore
January 29, 2014
great for a new hotel
location, amazing bathroom toiletries and nice interior
This new hotel certainly gives the other hotels a run for their money. Will definitely stay here again.

Adrian S.
Australia
January 28, 2014
Good location, very friendly staff and efficient
Location, friendly staff, nice room
I had a very good experience. Staff are friendly and efficient and upgraded me to the executive suite which was a great supervise since travelling with my partner for the first time. Well done front office team. Thank you.

Thanute S.
Thailand
January 27, 2014
Best on in HKG so far
New / Friendly staff / Close to everything
It was my first trial and I enjoyed this hotel very much. I booked the Grand Deluxe King but later I upgraded to the premier which is on a high floor and the room is the biggest I've ever stayed in HKG. The Staff is friendly and the hotel is very near to the MTR exit but yet not very crowded.