arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Excellent 8.5
Based on 2040 reviews

Recent customer comments

Filter by traveler type

based on 2040 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.3
  • Location 9.0
  • Room Comfort/Standard 8.8
  • Service 8.9
  • Value for Money 8.2
  • Food/Dining 7.0

April 21, 2016
Strategic location with anything you would ask for with the reasonable price plus cleanliness.
The pier is reachable and so close for nice food shops. Staff there has great hospitality mind.

Alberto P.
April 21, 2016
excellent hotel
we will definitely stay again in madera hotel on our next visit to hongkong.

April 20, 2016
worth the stay
nice boutique hotel with very good hotel room. comfortable and clean

Suet C.
April 20, 2016
Good location, nice hotel
The location is good, many eateries nearby. The room is clean and well furnished. The bathtub has jacuzzi, which is good after a long day's walk. Love the structure of their toothbrush and the free handy phone for use plus the free mini bar. The only thing they could improve is their staff's knowledge and friendliness. They would not bother to greet you when you leave or enter the hotel (even when there is no one else there) as they would be busy chatting with each other. We tried booking for the game room but many nights are booked as they do not have a limit of how many hours each tenants could book. Also, the staff do not know how the game functions so when we asked for help there is nothing she could do. If the staffs are friendlier (greetings with a smile), could show extra helps (like recommending what's interesting nearby, etc) and have knowledge on their hotel facilities (how the game functions worked in their game room), this would be a perfect hotel. :)

so W.
April 19, 2016

so W.
April 15, 2016
air condition
if you turn very low cool ok, you turn to normal cool had bad smell. the only way is change room ,Front desk helpfully

April 05, 2016
nice facility and great location with fair rate
would love to stay again

Jian L.
April 04, 2016
Nice decoration and good position
The bed of deluxe room seems no big enough for the family.Other conditions are perfect for us.

Anna T.
April 01, 2016
Best stay in Hong Kong
Love this hotel!! Got a free upgrade to a suite, room was clean and spacious. Staff was friendly and location was superb. Definitely coming back!!

Hong Kong
April 01, 2016