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Excellent 8.5
Based on 2421 reviews

Recent customer comments

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based on 2421 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.1
  • Location 9.4
  • Room Comfort/Standard 8.6
  • Service 8.5
  • Value for Money 7.9
  • Food/Dining 7.9

Thang V.
September 08, 2014
Goof location, room is ok
Good location, clean room, fast serivce

hui L.
September 02, 2014
good location
good location, spacious, value for money
this is very good experience stay in hk usually we stay in other hotel not as spacious as marco polo due to promotion we decide to stay here and is really worth the money, and very good location.

Joy P.
August 30, 2014
Worst experience for a 5 star hotel
Near harbor many high end shops
Did not like it. It was the worst 5 star hotel experience I've had. The staff were super unfriendly

John G.
August 28, 2014
Nice hotel for couples
Nice room, friendly staff, good location
Perfect couple getaway

John I.
August 27, 2014
Location on Kowloon at a price
Location, Wi-Fi, Transportation
Not fantastic but just average for a 4 star hotel in S/E Asia With the exception of the front of the Hotel, I would guess most rooms, like ours, overlooked nothing in particular. The rooms and particularly the bathroom are tired and in need of refurbishment Nice size rooms but the layout needs a rethink to be better utilized There is not enough wardrobe space, draws, or luggage space Cafe Marco is OK but the through traffic is like dining in a corridor and when they breakdown the buffet at the end of service the noise is deafening and certainly unwelcoming Cucina restaurant is excellent with great views but if you eat al fresco you then share the car park and are overlooked by guests using the car park entrance The small swimming pool and deck seems adequate but is disappointing. There is one small M/Fm toilet, no changing rooms and it is next to the breakout corridor of the conference rooms overlooked by people assembled there All in all a big impersonal hotel at a price for it’s location

James D.
August 25, 2014
Great Location - Not really 5*
Location, Staff,
Stay was fine. I expected the room and general hotel decor to be better considering the standard of hotel. Room was quite small and the decor quite old - not what I would consider 5 star. The cost was reasonable compared to other hotels in the area. The staff were very helpful and the location is fantastic.

Jae K.
South Korea
August 24, 2014
Staff Service

Hong Kong
August 21, 2014
harbour view r all in your eyes
(1) night view (2)sitting in a perfect transportation system (3) close to shopping mall

Hong Kong
August 21, 2014
nice spot... close to the sightseeing attractions
(nice view(with a gorgeous Hong Kong night view), conivence(close to the star ferry pier,bus station and mtr station) , nice staff

David R.
United Kingdom
August 19, 2014
Downtown accommodation for the shop-a-holic
location, location, location
With everything for the person looking to shop till they drop the hotel is very good. Negatives are about the reception area which is below ground level about 6 steps down. With suitcases this can be a challenge. Once checked in there are the 6 steps up again to the elevators. Staff are too busy with the lovely young ladies to bother with the old grey haired man and woman. Had to hump bags out of the taxi and down to the reception, then - once paid - the concierge staff took over. Not the best of starts. However after that the rest of the crew were good and the reception staff first class. Good room and a once used to the very bust, noisy breakfast - the food very good.