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2015
Excellent 8.5
Based on 2400 reviews

Recent customer comments

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Excellent



based on 2400 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.0
  • Location 9.4
  • Room Comfort/Standard 8.6
  • Staff Performance 8.5
  • Value for Money 7.9
  • Food/Dining 7.9

Yingyan L.
China
July 15, 2014
Comfortable and Convenient
Cleaness, Convenience, Nice bedding

Manisha H.
Mauritius
July 14, 2014
Horrible
centrally located thats about it
I heard really good things about this hotel, however on my stay my bed sheets were dirty with blood stains. Reaching there late midnight due to a flight delay, I wasn't even acknowledged dragging my bags up until the reception and then someone approached. I was greeted with a very cold smile like if I shouldn't be here. We were celebrating my sister's birthday with a trip to Asia but unfortunately it turned out to be sour. After reaching my room, realised I have been given the worse room of the block over looking the hotel dirty work section while i paid so much to get a good view. After jumping on the bed I realised I was sleeping on dirty stain sheets. I felt like puking. Secondly after advising them before hand that i needed a late check out due to my flight being in the evening( also written on their continental rooms benefits was late check out) I thought that I will have no problem. But guess what it was, I was told the latest time to check out would be 2pm. So reaching the hotel the same day around 1 am yet I wasn't even given any compassionate. I had to check out by this time or i would be charged. I would never stay there again, the staff are extremely rude and in need of training.

WAN L.
Malaysia
July 10, 2014
GOOD LOCATION FOR SHOPPING
SHOPPING, CONVENIENCE AND CLEAN

Chiu K.
United Kingdom
July 07, 2014
Very nice hotel, convenient location, shopping
Convenient locationGreat facilitiesShopping centers within waking distance
Very nice hotel, great service and facilities......

Fung Y.
Hong Kong
July 04, 2014
easy to access with a lot of restaurants around
close to shopping area, close to many restaurant, locate in the heart of the city

LEE Y.
Singapore
July 01, 2014
Great
Near to shopping areas, good food nearby & greal habour views!
Relax & enjoyable.

MENG L.
Malaysia
June 30, 2014
it is a very convenient , friendly and clean hotel
Staff service, location and cleanliness of the hotel
very happy with the service rendered by the hotel staff

ARMEN C.
Turkey
June 26, 2014
best hotel in Hong kong
ideal location

Fung Y.
Hong Kong
June 26, 2014
Near all shopping area.
Convenient,Comfortable,Friendly

Papawin P.
Thailand
June 26, 2014
Shopping Center for Kowloon
Close to Ferry terminal, shopping area.
Good sleep. Walking distance