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2015
Excellent 8.5
Based on 2421 reviews

Recent customer comments

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Excellent



based on 2421 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.1
  • Location 9.4
  • Room Comfort/Standard 8.6
  • Service 8.5
  • Value for Money 7.9
  • Food/Dining 7.9

Young C.
China
July 22, 2014
not bad
comfort, easy to access, friendly
not so bad

wING L.
Hong Kong
July 18, 2014
very big room
nice,central og tsim sha tsui
the hotel service is good,the room is big,the location is the center of tsim sha tsui and very near subway,easy to access ,the hotel is in the harbour city,very near the shopping mall and the dinning resturant.

wING L.
Hong Kong
July 18, 2014
VERY BIG ROOM
NICE,BIG AND CENTRE
the location is at the centre og tsim sha tsui ,very near the shopping centre and harbour city,easy for me to buy things and have dinner outside,the room is so big ,however , the toliet is not clean enough.

Lee W.
South Korea
July 16, 2014
Good................
location..............................................................................................................
Normaly good....................................................

Yingyan L.
China
July 15, 2014
Comfortable and Convenient
Cleaness, Convenience, Nice bedding

Manisha H.
Mauritius
July 14, 2014
Horrible
centrally located thats about it
I heard really good things about this hotel, however on my stay my bed sheets were dirty with blood stains. Reaching there late midnight due to a flight delay, I wasn't even acknowledged dragging my bags up until the reception and then someone approached. I was greeted with a very cold smile like if I shouldn't be here. We were celebrating my sister's birthday with a trip to Asia but unfortunately it turned out to be sour. After reaching my room, realised I have been given the worse room of the block over looking the hotel dirty work section while i paid so much to get a good view. After jumping on the bed I realised I was sleeping on dirty stain sheets. I felt like puking. Secondly after advising them before hand that i needed a late check out due to my flight being in the evening( also written on their continental rooms benefits was late check out) I thought that I will have no problem. But guess what it was, I was told the latest time to check out would be 2pm. So reaching the hotel the same day around 1 am yet I wasn't even given any compassionate. I had to check out by this time or i would be charged. I would never stay there again, the staff are extremely rude and in need of training.

WAN L.
Malaysia
July 10, 2014
GOOD LOCATION FOR SHOPPING
SHOPPING, CONVENIENCE AND CLEAN

Chiu K.
United Kingdom
July 07, 2014
Very nice hotel, convenient location, shopping
Convenient locationGreat facilitiesShopping centers within waking distance
Very nice hotel, great service and facilities......

Fung Y.
Hong Kong
July 04, 2014
easy to access with a lot of restaurants around
close to shopping area, close to many restaurant, locate in the heart of the city

LEE Y.
Singapore
July 01, 2014
Great
Near to shopping areas, good food nearby & greal habour views!
Relax & enjoyable.