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Excellent 8.5
Based on 2395 reviews

Recent customer comments

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based on 2395 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 7.9
  • Location 9.4
  • Room Comfort/Standard 8.6
  • Service 8.5
  • Value for Money 7.9
  • Food/Dining 7.9

8.7 Anne N.
January 03, 2014
nice hotel
large room, harbour view, great customer service
We checked in on New Year eve as we wanted to catch the fireworks. We asked for a harbourview room and the staff has kindly arranged it, however we need to wait till 6pm before we can check in. It's my first New Year celebration in HK but I do not think I will spend another one in the same hotel. Even though it is a nice hotel with large room and nice view, the road block on New Year Eve and New Year day is very inconvenient for tourists to do last minute shopping or heading to the airport. No airport express shuttle on New Year day due to road block. I had great difficulty going back to hotel on New Year Eve's night and the road in front of hotel is fully blocked up.

January 03, 2014
Hong Kong 2013 Holiday Stay
location, cleanliness, service

8.7 Chi P.
January 03, 2014
amazing hotel
clean,big, escellent service
the room is extremely large. bed is comfortable, bathroom is clean and tidy. excellent and over expecation service is provided.....very nice

7.7 Ka W.
January 02, 2014
High quality F&B services
Very delicious meal; very attentive F&B services; fast house keeping
Good exact that it takes 45 mins to check in n we were just the 3rd in the queue. The phone manner of the reception is very bad too. However, the F&B staff are superb. The hotel got very good F&B outlets as well

8 Tammy S.
December 31, 2013
It was a great stay
Location, easy access to public transport, fast check in
I always enjoy shopping when staying at Marco Polo

8 Nelson G.
December 30, 2013
We really enjoy and satisfy the hotel
its nice and clean, second , the room are big and staff are really great
well, we love to return at this hotel in the near future

8.7 CHIA K.
December 29, 2013
enjoyable and convenience
Right at the high end huge shopping mall with plenty of high end nd branded products and goods to shop
very enjoyable and pleasant. The proximity to the shopping mall is a great attraction.

7.7 Tammy S.
December 28, 2013
Great location for shopping
Location, location and location
It was a great stay as we always enjoy stay at Marco Polo. Thank you for the friendly staffs.

7.7 justin C.
December 27, 2013
a very enjoyable stay,very pleased with the room t
clean,warm hospitality,centrallu located

10 Adipong T.
December 26, 2013
Location, Room, Food
We always come to stay at this hotel when ever we can. It complete single everything. Location is the best for this trip. Japanese food is very good choice in the hotel. Fresh sashimi and good taste. and also good bar. Service is quite fast for everything. My family happy with the hotel and the service.