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2015
Excellent 8.5
Based on 2396 reviews

Recent customer comments

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Excellent



based on 2396 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 7.9
  • Location 9.4
  • Room Comfort/Standard 8.6
  • Staff Performance 8.5
  • Value for Money 7.9
  • Food/Dining 7.9

6.3 Preecha N.
Thailand
November 08, 2013
Old room and broken flush toilet.
near Ocean terminal, Have free shuttle from/to airport, Great Location
The room is old. Had to change the room because of toilet problem (broken flush).

5.7 Yap M.
Singapore
November 07, 2013
nice hotel if you are an avid shopper
location, location, location
long q at check in, with no clear q line to follow. forget about those deluxe rooms, large yes but they give an ugly view of air con ducts and office buildings. hotel should have a new category called industrial/pipe view. apparently those smaller rooms have got better view. no one picks up the front desk phone line, instead of holding on the line, much faster if you take the lift down and approach front desk.gym towel smells nasty, time to change laundry operator. overall a wonderful hotel to stay if you are an avid shopper, so convenient to shop and drop your stuff back to the room and continue shopping.

8.7 Jai.P. J.
India
November 04, 2013
My 1st Choice for stay in HKG
Very Comfortable, Superb Location, Easy access to public transport

8.7 Concepcion Q.
Philippines
November 04, 2013
Short but sweet
Proximity to the places we had to go to, clean room, very good chinese restaurant
It would have been nicer if we were given a queen sized bed instead of two single beds.

8 David S.
Philippines
October 28, 2013
It's a fantastic hotel...
Clean, attentive staff, close to shopping area
The staff is very accommodating, they even brought me a elastic bandage for my knee problem... Thanks a lot guys

9.3 Barry T.
Australia
October 28, 2013
Very good stay
Good size and comfortable rooms
Overall very nice. Good size rooms, good staff and good location.

9.7 Jhanna U.
Philippines
October 27, 2013
relaxing getaway
comfort, design, room rize

8 Hatairat C.
Thailand
October 23, 2013
Centrally. Shopping area
Good place
Good place good room Centrally shopping Big room Good staff

8 CHAN Y.
China
October 23, 2013
Shopping area.
Shopping nice area. Many food nearby. Great room.

8 Shichang C.
Singapore
October 22, 2013
Great place.
Clean room, Good location, friendly service.