arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

2015
Excellent 8.5
Based on 2423 reviews

Recent customer comments

Filter by traveler type
Excellent



based on 2423 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.2
  • Location 9.4
  • Room Comfort/Standard 8.6
  • Service 8.5
  • Value for Money 7.9
  • Food/Dining 7.9

Carla L.
Philippines
April 16, 2013
Perfect place !
Location, room comfort and space, great staff

Carlson L.
Australia
April 14, 2013
Comfortable, convenient, accessible.
Close to all transport, close to very good restaurants and shopping, close to major cultural centers
This is the 3rd time I have stayed here. The rooms are generally large and the beds are comfortable. The ferry and the MTR are within a block away. Both Michelin star restaurants and cheap eats are very close by. Large shopping centres are just outside the hotel. The HK Cultural Centre, the Museum, Cinemas are all within a 5 minute walk. I also always have a morning walk to Kowloon Park and it is a wonderful way to start the day. The staff is always friendly and helpful. Both the Western Restaurant and the Shanghai Restaurant are of high stardards. You can get out of the 3rd floor lifts and straight into the Harbour City Shopping Centre. The free shuttle bus to Kowloon Station is efficient and convenient. There are good bookshops and Music shops within a 10 min walk from the hotel,

Lowell S.
Philippines
April 13, 2013
IT WAS JUST FINE
LOCATION , LOCATION , LOCATION
THE HOTEL IS JUST RIGHT FOR THE VALUE , BUT HAVE POOR INTERNET WHICH IS BAD FOR BUSINESS MAN LIKE ME , I HOPE THEY IMPROVE BY PUTING UP MORE INTERNET ROUTERS .

Keith T.
Australia
April 11, 2013
Satisfactory for our needs
Close to Ocean Terminal Luggage assistance to cruise ship Close to Star Ferry
Convenient, Comfortable & central to our needs. The Checkin Staff were very helpful.

Ping H.
Hong Kong
April 11, 2013
comfortable and good service
check-in and check-out fast

chatchawarl S.
Thailand
April 10, 2013
hospitality and warmth
room, location, staff
I was very impressed with staff at the hotel from the first sight. Lady staff came to us at the van to say hello and take care of our luggage. The hotel location is in downtown near subway, ferry, avenue of star and many attractive shopping malls. Superior room size is not narrow if compared with other hotels in Kowloon or Hong Kong. Bed is comfortable. However, there are limited seats and chairs provided at the lobby.

LIEZL C.
Philippines
April 09, 2013
pampered and secured
friendly staff, near shopping malls, near mtr and star& china ferry

Caroline Y.
Indonesia
April 08, 2013
Quite a large room for hk
Large room, great location for shopping and easy access to public transport

Marissa N.
Philippines
April 05, 2013
Good holiday, wonderful staff, perfect continental
Excellent and friendly staff, perfect continental club floor, location
Perfect holiday. The staff were excellent and attentive. Good selection of breakfast , high tea and cocktails. Good location especially when started to rain because no need to get out of Harbour City to shop or eat. Had a nice room too.

giovanni O.
Philippines
April 05, 2013
value for money
near shopping centers, fast internet, attentive and friendly staff with efficient service
my stay was very good, but the beds and the bathroom were too small. i wish they could have 2 queen beds instead of 2 single beds, just like holiday inn. the staff were really great and made the stay very comfortable with their friendly, attentive and efficient service.