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2015
Excellent 8.5
Based on 2421 reviews

Recent customer comments

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Excellent



based on 2421 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.1
  • Location 9.4
  • Room Comfort/Standard 8.6
  • Service 8.5
  • Value for Money 7.9
  • Food/Dining 7.9

MARIQUITA M.
Philippines
March 13, 2016
Hk
Staff
Pleasant

CHI H.
Singapore
March 13, 2016
good loaction
1. Good shopping area. 2, Near to Star Ferry Pier. 3. Complimentary smartphone.
Everything is good, condition of the hotel is good, staff is friendly.

chak W.
Hong Kong
March 11, 2016
fair enough
good

Regina U.
United States
March 11, 2016
Pleasant Stay
Everything was really good about our stay. Only thing is, we asked for guidance about the harbor light show's start time of presentation. We were told at 8 pm. We were at the harbour 7:50 pm, we didn't see the light show. Must be because it started much earlier? I thought the front desk or concierge should know the exact time schedule of the harbour light show?

Eric S.
Philippines
February 29, 2016
baby friendly location and facilities
very good location near restaurants and shopping. baby friendly hotel also.

Chi Y.
Hong Kong
February 23, 2016
Great experience of 5 star hotel in Tsimshatsui
Service, Cleaning, Location
Best location with great services. I will come back again without hesitation.

Peter A.
United States
February 23, 2016
good location; slightly dated hotel
location - downtown Kowloon. very nice breakfast in the lounge. good gym
Spacious room but a bit dated - the plumbing, other small things felt a little old. staff was helpful when needed; breakfast in the lounge was unusually pleasant. The gym is good but there is no locker room - go figure. the TV in the room was too far from the bed (or too small) and in an odd location - could be improved by a more customer-centric perspective. all in all fine for a business trip but I wouldn't choose it for its own sake.

Robert H.
United States
February 21, 2016
Location
Location is all it has going for it. Other than that 4 Star on a good day

dewi M.
Indonesia
February 18, 2016
good hotel
very clean the hotel,near the shopping mall

Khun Y.
Cambodia
February 11, 2016
good good good
good good good
good good good