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Recent customer comments

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Very good



based on 1245 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 7.5
  • Location 8.4
  • Room Comfort/Standard 8.3
  • Staff Performance 8.3
  • Value for Money 7.8
  • Food/Dining 7.1

8 Chen L.
Singapore
October 18, 2013
Near to main MTR line & easy access to eateries
Attentive staff,clean rm,fast service.
If the hotel can introduce spa service within the building would be good. We like the lounger singers who performed & its entertaining & relaxing. All hotel staff are attentive & they can provide the extra request we wanted with no questions asked. Superb..Keep up the good service.

9 JEAN-THIERRY H.
France
November 04, 2013
short but good stay
location, quiet surroundings, panoramic view
it is not the first time i came here. i know a lot about this hotel. not far from underground which leads you to the main malls in central area or the piers where boats leave from. if you prefer having a break in wan chai or lan kwai fong entertainment streets, you are not far. fitness and swimming pool are not the biggest you could see but that's enough for a short stay. staff is really friendly and i liked the welcome smiles of the officers on the 29th floor when i checked in and out. it is better to stay on the upper floors of this hotel where you can find executive rooms and suites with a seaside view. the poor thing i must emphasize is the number of elevators (3), not enough and on the rush time you could be ready to wait it for a longer time. finally a great place and a good quality price ratio.

8 POOI K.
Malaysia
October 16, 2013
Wonderful, excellent, great place
Friendly staff, easy access to MTR, nearby shops
Location wise abit outskirt from the central city but nearby accessibile to MTR was a plus. Points for attentive staff, was upgraded our room and provide champagne for our honeymoon. Well done.

8 John W.
Australia
October 17, 2013
A good value hotel with excellent staff
location, good standard close to transport
This hotel has become my home away from home. The staff always welcome me by name and make me feel like a valued customer.

8 Hairong W.
China
October 11, 2013
Feeling good, convenient
Service, cleaning, location
It is easy to find this hotel in causeway bay, and receptionist gave me warmly welcome. Internet is quick to response. Even the room is not too big but it is comfortable. Hotel even offered the shuttle bus for guests, you have different options to visit. The location for hotel is easy to take the metro. You can go anywhere. I like this hotel.

8.3 Erna W.
Indonesia
October 05, 2013
Awesome stay!!
Friendly staff, good location, free shuttle bus
Great experience. Was actually upgraded to executive room with harbour view at no charge. The room is so spacious. Friendly staff. The most important thing is great location. Convenient to find local food and MTR within walking distant.

6.3 NG Y.
China
September 23, 2013
Fair Price and Services
Location, Price and Service
It is a nice hotel with fair price and good location. It is very near the MTR station and near the Sogo shopping center.

8 NG Y.
China
September 23, 2013
Fair Hotel
Good location , price and service
Fair price, convenient location, city center, near MTR station

8.7 JEAN-THIERRY H.
France
September 26, 2013
i feel like in my home
location, city and ocean view, large room
i already come many times in this hotel and i will. i used to booking an executive parlour room which is large, has a very beautiful city and ocean view and a living room and bed room separated by a door. the check in and out is done quickly on the 29th floor with a friendly staff. it is so nice to see kind smiles sometimes. you can use the subway not far and you are close the main attarction of hk. want ot o go big malls, central or wan chai nightlife places...this is the place to be. the ratio quality/price is good. the price seems to be expensive but you are in hk..every inch is expensive..

8 ALAN C.
Singapore
September 18, 2013
Easy to access to my designated places
clean, attentive staff and convenient
The surrounding environment is clean with attentive staff. I received warm welcome whenever I back to the hotel.