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Very good 8.0
Based on 1278 reviews

Recent customer comments

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Very good

based on 1278 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 7.6
  • Location 8.4
  • Room Comfort/Standard 8.3
  • Service 8.3
  • Value for Money 7.8
  • Food/Dining 7.1

Chee T.
August 31, 2013
Pleasant and comfortable
Room, Breakfast, internet
Attentive and pleasant staff. Conveniently located with easy access to restaurants, train station and shopping areas.

August 22, 2013
My stay was great.
Good services

Michael W.
August 15, 2013
Suitable only for short stay & family without kids
Good location
The floor that we stayed at was very smoky especially along the corridors. The room is small (hence the budget pricing). We decided to upgrade to the suite room, but unfortunately the smokiness still exist even at the higher floors. Carpets need replacement. Even for the suite you can see the carpet produce a lot of furs when you walk over it, bad for people with asthmatic condition or kids. The speed of internet (complimentary for suite room) was extremely slow, can't watch youtube clips, keeps pausing & very slow response.

Methiyar P.
August 15, 2013
Good value of money for city hotel in HK
In Causeway Bay Area, easy access to MTR, friendly staff

August 12, 2013
best view from my room
foodis excellent and service is very impressive
nice sleep, received warm welcome from receptionist, like the room design

Jacqueline C.
August 12, 2013
Value for money hotel at Causeway Bay
I was attended to quickly. My room was upgraded and the room is big and clean. Staffs are polite and has good command of English. The hotel is near MTR and has air port transfer.
Overall a good experience. Pillows in the room can improve as its very soft. There was free wifi even in the room. Room attendants are polite as well.

August 10, 2013
Clean, great location, easy access to public transport. MRT, bus stations and trams are less than 5 minutes away from the hotel by foot.

Christian H.
August 03, 2013
Great location
location, staff, and internet
This hotel was close to public transportation and shopping area. Staff is nice. However, there are too many loud Chinese guests who talked loud in elevators and the lobby.

Andrei S.
August 01, 2013
friendly staff
Last renovation done 12 years ago. Clean but very outfashioned. There are so many other good hotels in HK .Friendly and helpful staff. Gave me a free upgrade to a better room at the Club floor. My original "Executive parlour" looked much smaller tnd there was a big stain on the carpet

Liam M.
July 31, 2013
Pleasant stay.
Staff attitude was very positive and welcoming; location was great; good facilities
The hotel is great in all respects - apart from one - the air conditioning is somewhat noisy - particularly at night.