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Very good 8.0
Based on 1260 reviews

Recent customer comments

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Very good



based on 1260 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 7.6
  • Location 8.4
  • Room Comfort/Standard 8.3
  • Staff Performance 8.3
  • Value for Money 7.8
  • Food/Dining 7.1

7.6 John O.
United Kingdom
May 18, 2016
HK long weekend
Very enjoyable stay in the hotel helpful and friendly staff

8.4 Kok T.
Singapore
May 16, 2016
Good location
This is my second time staying in this hotel, staff are friendly and helpful.

8 Christopher H.
United States
May 09, 2016
great rooftop view and pool
Close to MTR and Victoria Park

9.6 Yuan L.
Singapore
May 05, 2016
Pleasant Experience
Value for money. Great Staff!

10 Cherry C.
Malaysia
May 01, 2016
Internet mobile phone
It's better to provide Internet mobile phone. Other than this, the hotel was perfect for me.

8.8 Tony C.
Australia
April 27, 2016
HK
Well mannered, very helpful to provide us an extra half day for late check-out

9.2 Philip P.
United States
April 21, 2016
Fantastic location, good level of service, good-sized (family) room
Stayed 7 nights in April 2016 with family (2 adults 1 child 6 y.o.). Great place, fantastic location just outside of the densest core of downtown Hong Kong (Victoria Park next door is a welcome buffer). Family room was clean, large by HK standards, and had a great view. Lobby is not grand but serves its purpose. All staff were efficient and friendly. Housekeeping was impeccable. Only two complaints: (1) no chairs or loungers on the roof-top pool (at least while I was there) so not a great place to relax; (2) Design of the "family" room has a big flaw-- the (interior) bathroom has a frosted glass wall and very bright lights with no dimming option, so turning on the bathroom light set floods the whole room with light at night. This is inconvenient when you have kids who go to sleep earlier than you want to, and somewhat undercut the value of the family room. Even a small lamp/nightlight in the bathroom would help. This aside, I would stay at Metropark Causeway Bay again without hesitation. I also wish they would offer the family room with breakfast included as an booking option.

5.6 Josephine K.
Canada
April 18, 2016
Disappointing
Rooms were dated, musky smell of moisture, bathroom in bad condition, loud plumbing

4 chris R.
New Zealand
April 15, 2016
Tea or coffee? Get it yourself over there
For an establishment that is charging the same as the Sheraton Kowloon club lounge access that was the titled reception was given to my wife as we entered the breakfast area cafe du park. We did not use the club lounge as it only serves a continental breakfast on rather inelegant furniture and during the day and evening is even more dissapponting when cocktail hour is a Coke Sprite or tea coffee. We did not bother but I imagine that was also help yourself irbid over there . We checked in to find that we were with a young child given a smoking room which we walked out of and asked for a none smoking which ended up being a twin bed . The carpets smelt . All in all not a nice hotel and service and room appointments nothing like what is available for the same price across the bay. On the positive side the door staff are always happy and friendly and willing to help. I guess on Hong Kong sevens weekend you do not always get what you pay for .

8.4 Somprasong S.
Thailand
April 13, 2016
Nice view
Clean room, good view. I like a swimming pool on the roof of the hotel. We can see Hong Kong bay while swimming even the night.