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Very good 7.4
Based on 2672 reviews

Recent customer comments

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Very good



based on 2672 reviews
  • Cleanliness 7.8
  • Facilities 7.4
  • Location 7.2
  • Room Comfort/Standard 7.8
  • Service 7.6
  • Value for money 7.5
  • Food/Dining 6.8
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Sherylyn R. from Philippines
Solo travelers
Stayed 4 nights in November 2015
Metropark Kowloon
Bus shuttle and proximity to shopping area
Good
Reviewed November 29, 2015

Tse E. from United States
Couples
Stayed 2 nights in November 2015
Okay stay.
Location and Staff Performance (they were very helpful).
The first time/room was better, we were at the 11th floor. The 2nd time when we returned from China, we were put in 10th floor and the room condition was not as good as 11th floor.
Reviewed November 29, 2015

Albert C. from United States
Couples
Stayed 2 nights in November 2015
Everything was good except room was cold
Staff was courteous, facility is clean, room is well sound proof.
Transportation was great as there were bus stops right outside the Hotel. Room was clean, beds were comfortable, except the room was cold (down at 21C with no heating). When I complained, they brought me a small heater which resolved the issue. Was surprised how well sound proof the room was though it was facing the busy Waterloo Road. They provided a free cell phone with free calls and Data. The apps were limited and human interface was a bit primitive but once I figured it out, I could made free calls to Hong Kong numbers and even to Macau. The best was that I could use Maps when moving around town. Super! Room Wifi was good and stable, speed adequate. Price was higher than my other previous lodging locations (e.g, cheap HK$300 hostel rooms) but I feel it is worth the higher cost. I will like stay in this location next time I visit
Reviewed November 28, 2015

Lim C. from Malaysia
Families with young children
Stayed 3 nights in November 2015
Good, comfortable
Cleanliness, comfortability, good location
Good
Reviewed November 25, 2015

hong G. from Singapore
Business travelers
Stayed 2 nights in November 2015
cleaniness
tidy, clean and bright
good
Reviewed November 23, 2015

hong G. from Singapore
Business travelers
Stayed 2 nights in November 2015
clean
bright clean and tidiniess
clean hotel
Reviewed November 23, 2015

ho C. from Canada
Couples
Stayed 11 nights in November 2015
It is a okay hotel to stay!
Free handy phone for guest, Shuttle bus for guest to Star Ferry location and back,
The room location that we got was noise, sounded like the elevator going up and down, I couldn't sleep for a few nights until I complaint so I changed to another room on the same floor but still can hear the noise a bit. The hotel location is quite far away from the MTR, and airport bus.
Reviewed November 22, 2015

Jian L. from United States
Couples
Stayed one night in November 2015
wifi was slow blocked I won't stay here again
Not good
Reviewed November 21, 2015

William L. from Canada
Couples
Stayed 2 nights in November 2015
HongKong Vacation November 2015
Free traansport between hotel and TST
We had a very pleasant stay.
Reviewed November 19, 2015

Luoying C. from Singapore
Couples
Stayed 4 nights in November 2015
Delighted
Variety of pillows. Service. Facilities.
Reviewed November 17, 2015