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Very good 7.4
Based on 2659 reviews

Recent customer comments

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Very good



based on 2659 reviews
  • Hotel Condition/Cleanliness 7.8
  • Facilities 7.5
  • Location 7.2
  • Room Comfort/Standard 7.8
  • Service 7.6
  • Value for Money 7.5
  • Food/Dining 6.8

Fiona T.
Singapore
May 14, 2014
Not suitable for elderly who can't walk far
Free shuttle bus to Mong Kok and Tsim sha tsui. Hotel airport bus available. Some eateries just close by.
The Airport city bus was a long distance away. So was the nearest MTR. It was pretty inconvenient if you have an elderly with you who can't really walk far. The hotel free shuttle bus though alight guests at Mong Kok and Tsim Sha Tsui, but only allow pick up at Tsim Sha Tsui which is located behind the Peninsular Hotel without any shelter. So when it's rain, there is nowhere else to stand except to enter into the hotel. But then you can't see if the bus is here if you are inside. So if you an elderly who can't walk far, this hotel is not suitable. Other than that it's pretty ok to stay.

OH W.
Malaysia
May 14, 2014
Not value for $$
Attentive bellboy
Overall unsatisfied with the hotel location, room and service provided.

OH W.
Malaysia
May 14, 2014
Not value for $$
Attentive bellboy
First the hotel is old, location quite far from the MTR, ceiling of the room is too low. Imagine someone like me with 1.7m feel suffocate all the times especially in the bathroom. The bath tub is too small and once you step on it the ceiling almost reach your head. The room consider spacious in Hong Kong but I would rather pay more to stay at better hotel as this hotel really don't worth the price paid for. And becareful when you borrow the hotel umbrella. When you borrow they will ask you to fill in a form but when you return they did not fill in anything. We were asked to return the umbrella upon check out in which we told them the umbrella was returned long time ago. Although they did not say anything infront of us,but few of them spoke very loudly behind us in cantonese in doubt that we had actually return the umbrella. I heard them saying that next time all guest will need to pay deposit for borrowing an umbrella. I sense that they purposely say all these to let us hear if not they do not need to spoke so loudly and openly. Frankly speaking, the service provided is far far below the standard of the hotel.

sathiyaa T.
Singapore
May 10, 2014
Adventurous city
Location, staff service and the breakfast
It was a decent hotel but not the best. The location is a little far from train station and the main shopping attraction but it is walk-able. Food arnd the area is good

Miles M.
United States
May 10, 2014
pretty average
location,
Suggest you get a room on a lower floor the shower is awful on the higher floors The entertainment at the bar is not good and don't be fooled by the two for one. One drink is really half a drink by American standards, so not a bargain at all. I did not find the staff to be very friendly at all. I think you can find a much better place to stay in HK.

Mohamed A.
Malaysia
May 07, 2014
Average hotel
Free shuttle, free wifi & staff was helpful
Overall we stayed for 5 nights it was pleasant

Wai I.
United Kingdom
May 05, 2014
Close to Mong Kok
1.) Good location; 2.) Price is fair; 3.) Room is comfortable
The hotel is next to Mong Kok where a crowd area in HK. Although it is close to the crowd area, it is very quiet at night time. The hotel have a good wifi as well.

Francesco G.
Italy
May 04, 2014
Not worth what paid no good value for the money
Too expensive,bad location but clean
The money paid for the hotel are not worth,there is much better. Location is very far from everything not central like jourdan and similar... I was at the 19th floor and had lot of noise from something like train,till late night..... Wouldn't going back there,never ...

WILSON T.
Singapore
May 02, 2014
GOOD STAY
CLEAN GOOD LOCATION
WONDERFUL STAY

John R.
Ireland
April 30, 2014
VERY ENJOYABLE
NICE ROOMS, PLEASENT STAFF ,EXCELLENT SHUTTLE SERVICE