Back to hotel info

Very good 7.4
Based on 2671 reviews

Verified traveler reviews

Filter by traveler type
Very good



based on 2671 reviews
  • Hotel Condition/Cleanliness 7.8
  • Facilities 7.4
  • Location 7.2
  • Room Comfort/Standard 7.8
  • Service 7.6
  • Value for Money 7.5
  • Food/Dining 6.8

Chua W.
Singapore
May 19, 2014
Good value for money hotel!
Clean rooms, quick check in/out, nice staff
The hotel is a little old but you can tell effort has been made to keep it looking respectable. The rooms are big by Hong Kong hotel standards and are really quite comfy. The food and beverage options aren't too bad either.

KHOO Y.
Singapore
May 19, 2014
near to laddies. convinent
clean, staff helpful, hotel c/in fast

Kok C.
Malaysia
May 17, 2014
Good and affordable hotel
Affordable, airport shuttle bus & friendly hotel staffs
-

Nancy C.
Singapore
May 17, 2014
Could have been better
Centrality of location, convenience and price,
The first night was horrible due to the blasting aircon that couldn't be adjusted. To add on,It was worsened by a unhelpful and cocky senior room service employee who was not only unwilling to help, but had also made snide and assuming comments on how it is actually our own fault for not being able to tolerate the cold,how Hong Kong's weather is foreign to us and we would just have to make do with it. In the many travels I have made to countries that were experiencing winter, never once had I felt uncomfortably cold in the hotel room, let alone hk which was merely more rainy with temperatures hovering at room temp of about 20 Celsius. It is perfectly understandable if he doesn't know how to adjust the thermostat of the room but he could have just gotten a maintenance staff to help us with it instead of offering useless and baseless accusations. Thankfully for the next day they sent up a maintenance staff who was exceedingly kind in contrast to the first hotel staff.He explained to us how the temp was stuck at blast mode dipping below 19 Celsius previously as it was by default and eventually taught us how to adjust the temp. Overall, I must say that the stay was not all bad as in spite of that black sheep,the rest of the hotel staff like the concierge and the lobby staff were really friendly and helpful

Arnold Y.
Philippines
May 16, 2014
nice place
Honest hotel staff
Free shuttle and Honest staff.

MUI C.
Malaysia
May 15, 2014
the condition for the hotel is good.
free shuttle bas, shuttle bas to airport provided, hand sanitizer provided elsewhere
overall its good besides the distance to mrt station

YEO G.
Singapore
May 14, 2014
Great Hotel
Hotel is in a nice location, with friendly staff and great nearby restaurants

Fairy S.
Malaysia
May 14, 2014
Great Stay with my families
Fast check-in & check out, comfortable bed, clean room
I love the free shuttle bus , the staff was helpful, most important is my families enjoy.

Fiona T.
Singapore
May 14, 2014
Not suitable for elderly who can't walk far
Free shuttle bus to Mong Kok and Tsim sha tsui. Hotel airport bus available. Some eateries just close by.
The Airport city bus was a long distance away. So was the nearest MTR. It was pretty inconvenient if you have an elderly with you who can't really walk far. The hotel free shuttle bus though alight guests at Mong Kok and Tsim Sha Tsui, but only allow pick up at Tsim Sha Tsui which is located behind the Peninsular Hotel without any shelter. So when it's rain, there is nowhere else to stand except to enter into the hotel. But then you can't see if the bus is here if you are inside. So if you an elderly who can't walk far, this hotel is not suitable. Other than that it's pretty ok to stay.

OH W.
Malaysia
May 14, 2014
Not value for $$
Attentive bellboy
Overall unsatisfied with the hotel location, room and service provided.