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Very good 7.4
Based on 2647 reviews

Recent customer comments

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Very good

based on 2647 reviews
  • Hotel Condition/Cleanliness 7.8
  • Facilities 7.5
  • Location 7.2
  • Room Comfort/Standard 7.8
  • Staff Performance 7.6
  • Value for Money 7.5
  • Food/Dining 6.8

January 06, 2013
lovely hotel
near town
small room, a/con not so cold, free transport to tsim sa tui but small bus , always full,

January 06, 2013
Metropark Hotel Kowloon
good location
good location but small rooms. free bus to tsim sa tui but bus always full. a/con not cold lobby at 2nd floor counter not enough

4.3 Eleanor H.
United Kingdom
January 03, 2013
Rooms in need of refurbishment and poor location
Pool nice, was not ridiculously expensive, shuttle bus service good
we weren't particularly impressed with this hotel, but i guess we could have paid more, i wish we had to be honest but you really don't know til you get there. i thought the location would be better than it was, it was at least 10 mins fast walking from the metro. however, once on the metro it was close to the stations we needed. the room we were allocated wasn't that nice, the 7th floor corridors smell very funny. other floors looked much nicer and had been recently redecorated. also they rather begrudgingly sorted us out a double instead of a twins. it was ok, and the shuttle bus service was good, it was quite interesting being able to walk into mongkok and the pool was pleasant, i'd stay somewhere else next time though.

United States
January 03, 2013
great hotel
very modern, new, and clean
contemporary hotel new and clean, good location, the food was excellent and a good variety, i will stay here again if i visit hong kong at another time, recommend it to may friends

9 Clement M.
January 03, 2013
Clean hotel -- good location, good service
Near to shopping and food outlets. Lots of hot water.
check-in and check-out was speedy. but best to avoid checking out at noon. the queues can be long. everything as advertised came up to expectations. the toilet overflowed (but it was my fault) as i dumped the tissue into it after i wiped up the bathroom floor. but room service was speedy and the problem was fixed in a jiffy. chinese restaurant waiter replaced a dish which was not what i had ordered. he even came up to the room later with a new bill, to tell us he had overcharged us. that's very decent of him.

7.7 Min L.
January 02, 2013
cosy rooms but inconvenient location
clean toilets, punctual shuttle bus
upgraded to deluxe room upon arrival. was happy with overall service, shuttle bus was always punctual. overall good experience.

8 Marissa A.
January 02, 2013
Very nice hotel and near MTR station
Near MTR (Mongkok) and there's a free shuttle to Mong Kok and Tsim Sha Tsui. Although old, the hotel is still in good shape
Although the room is relatively small, I've enjoyed my 5 nights stay in the hotel. They provided us with baby pillows when requested. They also provide shuttle to & from hotel to Mong Kok and Tsim Tsa Tsui MTR. Only downside is, they should increase the frequency during peak period and weekends and leave the hotel as soon as the shuttle is full. Staffs were very nice and they can really converse in english. Overall it was a pleasant stay and I recommend the hotel to families with young kids.

8.7 Lilia P.
January 02, 2013
Small rooms but with big smiles
friendly staff, great location
Strategically located hotel within the heart of HK. Near many night markets and shopping areas like Mongkok. Fairly accessible to restaurants, cafes, convenient stores and money exchange. The hotel staff are very accommodating. Expect to be greeted as they welcome you with open arms and wide smiles. "Good morning, Sirs/Ma'ams," will definitely fill the air! That's how courteous their staff is.

7.3 Anton D.
December 29, 2012
Strategic Location Hotel
Near to everywhere, modern and clean room
The hotel is very near to MTR station and bus stop. They have a free shuttle bus also to Tsim Sam Shui (and short stop to Mongkok MTR). But you have to que early, since it's often full. But never worry, you can also take KMB 18 to Mongkok MTR from bus stop in front of the hotel. Or you can take KMB 7 from bus stop in the opposite of the hotel to Star Ferry. Or just walk, around 15 minutes to Mongkok MTR. The room is quite modern, clean, but a little small. But it's still managable. The problem that we have is happen when we're checked out. Since I put all the room's bar into the upper clothes cabinet, they missed it, and they asked to pay for it. But everhing is been settled down, and they apologized for it. Definitely will come to this hotel again for the next trip.

6.7 Peter S.
December 29, 2012
Good clean hotel close to shopping area
Walking distance from Shopping Area of Monkok.
As we checked in fairly late we were given a room with two single beds, which resulted in a fairly cramp small room. We asked for a queen double room the next day. This meant that the usable space in the room was larger, as the bed and accompanying sideboards took less room than the two singles. Can't fault the location: close enoung to walk to MTR (even though there is a free hotel shuttle every half hour) but far enough away from the crowd in the shopping area.