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Very good 7.4
Based on 2672 reviews

Recent customer comments

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Very good



based on 2672 reviews
  • Hotel Condition/Cleanliness 7.8
  • Facilities 7.4
  • Location 7.2
  • Room Comfort/Standard 7.8
  • Service 7.6
  • Value for Money 7.5
  • Food/Dining 6.8

Clement M.
Singapore
January 03, 2013
Clean hotel -- good location, good service
Near to shopping and food outlets. Lots of hot water.
check-in and check-out was speedy. but best to avoid checking out at noon. the queues can be long. everything as advertised came up to expectations. the toilet overflowed (but it was my fault) as i dumped the tissue into it after i wiped up the bathroom floor. but room service was speedy and the problem was fixed in a jiffy. chinese restaurant waiter replaced a dish which was not what i had ordered. he even came up to the room later with a new bill, to tell us he had overcharged us. that's very decent of him.

Min L.
Singapore
January 02, 2013
cosy rooms but inconvenient location
clean toilets, punctual shuttle bus
upgraded to deluxe room upon arrival. was happy with overall service, shuttle bus was always punctual. overall good experience.

Marissa A.
Philippines
January 02, 2013
Very nice hotel and near MTR station
Near MTR (Mongkok) and there's a free shuttle to Mong Kok and Tsim Sha Tsui. Although old, the hotel is still in good shape
Although the room is relatively small, I've enjoyed my 5 nights stay in the hotel. They provided us with baby pillows when requested. They also provide shuttle to & from hotel to Mong Kok and Tsim Tsa Tsui MTR. Only downside is, they should increase the frequency during peak period and weekends and leave the hotel as soon as the shuttle is full. Staffs were very nice and they can really converse in english. Overall it was a pleasant stay and I recommend the hotel to families with young kids.

Lilia P.
Philippines
January 02, 2013
Small rooms but with big smiles
friendly staff, great location
Strategically located hotel within the heart of HK. Near many night markets and shopping areas like Mongkok. Fairly accessible to restaurants, cafes, convenient stores and money exchange. The hotel staff are very accommodating. Expect to be greeted as they welcome you with open arms and wide smiles. "Good morning, Sirs/Ma'ams," will definitely fill the air! That's how courteous their staff is.

Anton D.
Indonesia
December 29, 2012
Strategic Location Hotel
Near to everywhere, modern and clean room
The hotel is very near to MTR station and bus stop. They have a free shuttle bus also to Tsim Sam Shui (and short stop to Mongkok MTR). But you have to que early, since it's often full. But never worry, you can also take KMB 18 to Mongkok MTR from bus stop in front of the hotel. Or you can take KMB 7 from bus stop in the opposite of the hotel to Star Ferry. Or just walk, around 15 minutes to Mongkok MTR. The room is quite modern, clean, but a little small. But it's still managable. The problem that we have is happen when we're checked out. Since I put all the room's bar into the upper clothes cabinet, they missed it, and they asked to pay for it. But everhing is been settled down, and they apologized for it. Definitely will come to this hotel again for the next trip.

Peter S.
Australia
December 29, 2012
Good clean hotel close to shopping area
Walking distance from Shopping Area of Monkok.
As we checked in fairly late we were given a room with two single beds, which resulted in a fairly cramp small room. We asked for a queen double room the next day. This meant that the usable space in the room was larger, as the bed and accompanying sideboards took less room than the two singles. Can't fault the location: close enoung to walk to MTR (even though there is a free hotel shuttle every half hour) but far enough away from the crowd in the shopping area.

Chee N.
Singapore
December 28, 2012
Excellent staff service
Shuttle Service Availability
Good location especially with free shuttle to Mongkok and Tsim Sha Tsui. During peak season, more shuttle services should be provided and employ personal at Tsim Sha Tsui end terminal to manage crowd control. Deluxe Room is spacious and comfortable. The most commendable service was provided by one of the public relation staff called Dora Young.

kok T.
Malaysia
December 27, 2012
Great location but small rooms
friendly conciege service at hotel Ground floor
Metropark Hotel is the most smaller hotel i ever stay before eventhought book for the Deluxe room type. I have family with two young kids (4 years old and 6 years old) and stay in Metropark Hotel for 1 night and our experience with the hotel is... Pros: The location is great (near to food centre [in fact, just next door there is a famous Hong Kong style roasted chicken and goose meat and it taste great] and Wellcome store just opposite with the hotel but the cons:The room is smaller than what we expected. Hotel did provide the shuttle service from hotel to Mongkok (Agryle St), which you can spend your shopping at that area.

Siew W.
Malaysia
December 26, 2012
Great location.
Great location and Free shuttle bus.
We booked 4 rooms and stayed for 6 nights. The hotel able to give us 4 rooms in the same floor. The room is clean and the working staff are friendly. I will recommend the Metropark Hotel Chain to all my friends who are going to pay a visit to Hong Kong.

Wen K.
Australia
December 25, 2012
Great location
Location
Very convince, close to MK and easy to shop around, the room is small but that's standard situation in Hongkong hotel