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Very good 7.4
Based on 2673 reviews

Recent customer comments

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Very good

based on 2673 reviews
  • Hotel Condition/Cleanliness 7.8
  • Facilities 7.4
  • Location 7.2
  • Room Comfort/Standard 7.8
  • Service 7.6
  • Value for Money 7.5
  • Food/Dining 6.8
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Bernardita L.
November 09, 2012
good hotel, Bad Location
the hotel is okay. Except for its location. The MTR station is really far from the hotel. Although a free shuttle bus is provided for, you will have to wait for 30 mins for every trip. What I didnt also like in this hotel is that, their bellboy are so arrogant that he just threw away my baggage and leave it there. I already told him that there are baby bottles that can be broken. He still didnt care. For those travellers who is impatient to wait, you are really forced to hire a taxi and pay for 30-40HKD to get to the nearest MTR station.

Irene L.
United States
November 07, 2012
Good service and comfortable room
Accommodating staff, efficient response
i booked 2 rooms. upon arrival, i found the rooms were not as i requested. we stayed for 1 night and the staff arranged to move us to a better and bigger room. thus makes the rest of the stay a lot more pleasant.

Beatrice C.
United States
November 07, 2012
Ordinary hotel with basic convenience
close to small eateries and Ladies Market, shuttle service and metro station
The room was smaller than I exepcted, with basic convenience (kettle)and bath amenties. However, the bathroom could use some scrubbing as there was mold around the tub. Maintenance was fast when the electrical fuses were blown out twice in one morning. That is to say the rooms should be upgraded to safety and long lasting electrical wiring system. No free local calls and internet usage.

Puay K.
November 07, 2012
Hotel with great customer service
Free shuttle bus to Mongkok and Tsim Sa Tsui plus Free WIFI in hotel lobby
10 of us had 5 rooms for 2 nights stay in this hotel. It sits in a good location - about 10 mins walk to ladies night street where shopping and food is easily found. Take the free shuttle bus from hotel to Mongkok station or Tsim Sa Tsui to save some walking & transport cost. The room size are just right for 2 persons and it comes with complimentary mineral water, coffee & tea sachets.

November 05, 2012
well it's hong kong
shuttle bus at every half hour
a little walking distance to the metro stations but the hotel has shuttle bus so it's ok. price is on the high side but it's hong kong. the smoking floor's rooms are better than non-smoking ones, even in the same room catagory.

Hung F.
November 03, 2012
Good value hotel and activities with quietness
Good size room, with free internet and swimming pool
Quick and efficient in the heart of Kowloon, transportation is easy if you know how to take the local buses. Easy access to the subway just by walking 15 min or 2 bus stops. You can get to the heart of Kowloon within min. However the hotel is conveniently located in the middle class section of Hong Kong, clean environment and comfortable atmosphere. Hotel staffs are knowledgeable and friendly. The room size is big for Hong Kong standard at this price. Only drawback is the hotel is getting a little old but well maintain. The furniture and the TV is a bit old style but still well function.

Felicity F.
November 02, 2012
Shuttle service made up for location - great staff
Excellent free shuttle services to Mong Kok and TST, friendly staff, very comfortable rooms
The hotel is clean and comfortable. It is a little distant from central areas but the hotel offers an excellent free shuttle service to central areas every 30 minutes. There is free wifi available in the foyer.

Jelwah A.
Saudi Arabia
October 31, 2012
Great One
Great One
Great Hotel with Great Service. Nice Breakfast with vearity of selection. The Hotel Near to alot of sites.

Kai W.
October 26, 2012
good hotel, convenient location but lousy staff
short distance from centre of mongkok and metro station, nest to many restaurants and banks
This hotel offered a comfortable stay, with many restaurants, shops, supermarkets and banks within minutes of walking. The hotel is newly renovated on the outside though the furnishing inside the rooms are pretty old. However, the reception staff are very badly trained. When we checked out and wished to deposit our luggage, we had to carry the bags down the escalators to the bell boy at ground level. One hour later, when we were waiting for the transport to the airport, I was called to see their receptionist who insisted that I had not paid my bills. Luckily, I still had the receipts with me, otherwise I may have to pay them again. This was a most embarrassing experience.

koh J.
October 22, 2012
great location but limited transport available
provide shuttle bus to nearby railway station
the rooms was quite all right but there was a unpleasant smell outside the hallway think it is have to do with the renovation on one of the room .