arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Very good 7.4
Based on 2660 reviews

Recent customer comments

Filter by traveler type
Very good



based on 2660 reviews
  • Hotel Condition/Cleanliness 7.8
  • Facilities 7.5
  • Location 7.2
  • Room Comfort/Standard 7.8
  • Service 7.6
  • Value for Money 7.5
  • Food/Dining 6.8

Ping H.
Singapore
June 10, 2016
Great Hotel!
Conveniently located within walking distance from the MTR and bus stop right in front of hotel. Can get you anywhere you want to in Hong Kong. Room is of a decent size by Hong Kong standards, and we really enjoyed our stay.

Pui Y.
China
June 10, 2016
Clean Room
Good Location

LAI L.
Malaysia
June 09, 2016
Ok
Clean & friendly staff

Chuk S.
Hong Kong
June 06, 2016
Location ok
Location and services ok

KUO-CHU H.
Taiwan
June 06, 2016
Free upgrade
We got upgraded to family room is very big , location not too close to the mrt , but is a good hotel

Teresa W.
Hong Kong
June 02, 2016
the toilet was not clean
I have stayed in this hotel for many times already because the location is convenient for my work. This time, the toilet was was not clean. I saw small flies inside the toilet and when I tried to catch one resting on the wall, I noticed many similar black blots on the wall. It was then I found out that the wall was full of blots of unknown black dirt. It seems that maybe the toilet or drainage exploded leaving dirt behind which hasn't been fully cleaned. It was gross.

Wing C.
Malaysia
June 01, 2016
Nice Hotel
staff are kind and helpful !

Alice M.
Singapore
May 31, 2016
Family Vacation
Excellent hotel

warintorn P.
Thailand
May 30, 2016
It good location close to train station
It good location close to train station

Robert H.
United States
May 28, 2016
Great Hotel - Why do people complain?
Stayed here 3 nights with wife and two kids age (9&12.) Stayed in a deluxe room (club) and was great, No flaws with room at all. I travel a lot and stay in lots of hotels. The room was beautiful and not dirty at all. No complaints - will stay again. Actually, was a bit surprised how nice the room was because I saw many reviews with people complaining. Shuttle service to shopping districts very handy. We booked a standard room but were upgraded for free to a club level (I think Deluxe room.) Awesome experience.