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Very good 8.0
Based on 2813 reviews

Recent customer comments

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Very good

based on 2813 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 7.2
  • Location 8.7
  • Room Comfort/Standard 8.1
  • Service 8.0
  • Value for Money 7.9
  • Food/Dining 7.1

8 Richard G.
United Kingdom
April 26, 2011
Good service, location but small rooms
hotel in the heart of wan chai, good location for the mtr ,shopping and night life. a short ride in a taxi or mtr takes you to causeway bay or central. staff are friendly and the rooms are well kept. the hotel is in the heart of the nightlife on offer in this part of hong kong, so get out and enjoy the fun.

6 Liu D.
April 25, 2011
Great price, good service, small rooms
price is good for its location, convenient as the starting place for trips around Hong Kong proper
The first night we checked in after midnight. Check in was smooth. Since they did not have any standard rooms left, we were upgraded to an executive studio, which was relatively spacious considering the hotels location. Second night of our stay was not as smooth. When we decided we were going to stay one extra night, we were told that WE would have to pay the regular rate for the executive studio, as opposed to the free upgrade the night before, and that there is no more standard rooms available. The standard room was extremely small, barely fitting one chair aside between the beds and the desk. The two beds were extremely small as well. Contrary to what we have requested, we did not receive a room with a large bed. Instead we were placed in a room with two sing size beds. It is hard not to think that the hotel was trying to force us to stay and pay for the studio room, and failing that penalizing us by giving us a inferior room. On the plus side, the hotel is cheap for its location, and is just around the corner from the red light district, if that is what you are looking for.

9 joel G.
April 23, 2011
Great location for travellers
Rooms are nice and clean
Nice to stay there and beautiful as well the location is just near to MRT station just 5 minutes walk.

8.3 Andrew M.
United Kingdom
April 21, 2011
Perfect city hotel.
Clean, comfortable and ideal location.
Perfect location. Clean and comfortable with welcoming and approachable staff. Perfect city hotel.

7 Jonas V.
April 21, 2011
Noisy bar and commuiting area
Good service
The Hotel has a good location in regard to transport (taxi, metro) and the islands second most popular bar street is 50m away. Rooms and equipment as well as breakfast were good in reagrd to the price and the staff was always friendly, helping and assisting any time with a friendly smile. If you book here, get a room above F 10... Overall fair deal.

7.7 John A.
April 21, 2011
Ok location with very tiny rooms
2 blocks to MTR, airport express shuttle right at the corner.
Pros -- Room very clean and fresh smelling. You are given a choice of pillows to use to suit your personal preference and towels are thick and new. Location very convenient, just a 5 min walk to the MTR station. 1 block away on Johnston are many small and affordable restaurants and shopping. There are 2 7-11's within a block of the hotel and a Welcome supermarket less than 200 meters away.

8.3 Gary P.
April 21, 2011
Tidy and professional in vibrant part of Hong Kong
Staff attend to needs and problems quickly, are polite and friendly.
The hotel is in a stimulating and busy part of Hong Kong, close to restaurants and shopping and the area has many of the things I like about Asia. The rooms are clean and the all important internet connection was reliable. I had enough room to put away my things and keep the space tidy, which I appreciated. Staff at the front desk and the restaurant were friendly - most important, this - and were able to quickly help with the things I wanted. Finally, there was some 'X' factor that made the place nice to be in. This is the real thing that will make me stay again.

8.3 Patrick T.
United States
April 20, 2011
Spectacular occommodations
The room decor
My new wife and I stayed for four nights. Upon entering the room the first time, it was pure delight. The room decor is contemporary and exactly to my liking. I especially like the light treatment and the use of frosted glass.

6.7 Chee Y.
April 19, 2011
accessible location with generous room
spacious room
Arrived late at night, no porter in sight to help with luggage thou. Recept lobby has got too many steps, a great inconvenient for guest with luggages and the wheel chair bound. luckily a staff helps me with my luggage without me asking, maybe it's quite obvious to him that there's nobody else in the lobby except me. Room is spacious, bed is comfortable, however there's no free internet in the room, bathroom is small, with bathtub. recommended for businese or short stay.

8.7 Fergus S.
United Kingdom
April 17, 2011
Excellent all round service
cannot fault anything.
Really enjoyed my stay. One point I would suggest is that they offer free use of the internet to guests.