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Very good 8.0
Based on 2814 reviews

Recent customer comments

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Very good



based on 2814 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 7.2
  • Location 8.7
  • Room Comfort/Standard 8.1
  • Staff Performance 8.0
  • Value for Money 7.9
  • Food/Dining 7.1

6 Beng L.
November 30, 2010
Excellent location
The airport bus stop right in front of the hotel doorstep
Old hotel, need to look into refurbishing some of the furniture
The hotel location is excellent, near to all the shops and eateries, the public bus stop right in front of the hotel which make the travelling very convenient.

6.3 Umaporn P.
Thailand
November 19, 2010
Bad impression
Cleand and big room
Staff's service mind
My friends and I always travel to Hongkong every year and the on the last visit we stayed at Metropark wanchai and we are very impressed with everything room ,location, staff. Therefore, it is not surprise for all of us to choose to stay at Metropark wanchai again. However, time change, thing change. Our experience toward Metropark wanchai is quite bad at this time. Since my group had made a room reservation since the early of Jun'10 and we do it in one booking ID, so we expected that all of us should stay close together or at least stay on the same floor (noted that I also list in my special request as well). But it's not like what we think the hotel separate our group to stay on the different floor and once we ask them to help solve this issue they said that it's not the hotel's responsibility to arrange the group of people that had booked in the same booking to stay close together and no need to follow all of guest's special requests!!! I'm very surprise for such that answer and i reply that i think it just like a "Common sense" which is the hotel normal practice to arrange the same group of guest to stay together at least the same floor!! My group didnt not so angry if the hotel staff didnt response to our request like that!!! so, we decide not to visit there (including all other Metropark chain) once again in the future!!

8 Ted C.
United States
November 18, 2010
Friendly staff
Convenient location
Older hotel with older decor
Overall it is nice, location is convenient and the staff is friendly

8.3 Marvin K.
Singapore
November 18, 2010
Great Location and service staff were helpful
Easy access to shopping areas. Staff were extremely helpful to assist you in whatever you need.
Service staff were not extremely good in english
Stayed a couple of nights there and loved the location. Easy access to the trams, buses and MTR. If drinking is your forte, there are alot of clubs around the area.

8 Josephine T.
Singapore
November 18, 2010
Cosy Ladies Room
Booked a spacious comfort room but was upgraded to a Ladies Executive Room. Nice room
None
Great location. Surrounded by eateries, shops and nearby MTR. My choice of stay when in HK for business.

6.7 Meng W.
Malaysia
November 18, 2010
Great location but small room with no view
Modern, contemporary and tasteful deco. Staff are friendly and helpful.
Need to lug luggage up few steps of stairs for access to lifts. Can be a problem with ladies or those with big luggage
Frontline staff are friendly and helpful. Check in and check out quick and hassle free Good location; near to eateries, pubs and MTR.

9.7 Kristina S.
Canada
November 17, 2010
Very nice hotel
Close to everything, comfortable beds
rooms a little small
I really enjoyed my stay at this hotel. The staff were very friendly and actually checked us in way before the 2pm check in time. This was much appreciated as we all had big bags to carry and it was nice to leave them in our rooms instead of in the lobby. The rooms were very nice and clean and the bathroom was great. The room was maybe a tad small but still very comfortable for 2 people. The Metropark is close to everything in Wanchai....the MTR, restaurants, bars, convenience stores and banks. It was very easy to get around and the staff helped us with whatever we needed. I would definitely recommend this hotel and I will for sure stay here again!

8.3 Chris B.
Australia
November 16, 2010
Very convenient. Helpful staff.
Convenient location for Exhibition centre
Small rooms - but this is Hong Kong
Always come back here because it is so easy and convenient. Convenient to the MTR and Convention Centre. Comfortable rooms and facilities. Well maintained. Friendly staff.

9 Stephane L.
Mauritius
November 12, 2010
As usual, best hotel in wanchai
Location, service, etc...
Price a little high
As usual, best hotel in wanchai Location, service, etc...

4.7 KITADA T.
Japan
November 10, 2010
Everything was OK. Nothing remarkable nor bad.
Close to station, international bars and restaurants
Staff and hotel itself lacks "soul" in a way
No one will love or hate the hotel. Everything was ok. But there is no reason I will stay here again. Somehow took a long time for check-in. Not so good. They upgraded to a better room. Thanks. Room is spacious but smells(!) Not nice. The worst thing was a door man. After check-out, he took my suitcase to the taxi. But he treated my suitcase so badly that it got damaged apparently. Maybe he didn't even notice what he has done. For above reasons, I will not come back here any longer. I don't like their heart-less services.