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2015
Excellent 8.1
Based on 3274 reviews

Recent customer comments

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Excellent



based on 3274 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 7.8
  • Location 8.6
  • Room Comfort/Standard 8.4
  • Service 8.2
  • Value for Money 7.9
  • Food/Dining 7.1

ng C.
Singapore
July 27, 2015
Good location but lousy room
Location
Good location, but lousy room, loud aircon

Jess L.
Singapore
July 23, 2015
Small and old executive room.
Location and breakfast
Old hotel. Though they have some refurbished rooms but you got to pay a lot more. Not worth staying.

Jess L.
Singapore
July 23, 2015
Request for upgrade
Location, breakfast and convenient
Request for an upgrade and pay extra more because the room is really terribly small and old.

Carrick S.
Malaysia
July 23, 2015
Location, Friendly Staff, Comfortable l
close to mtr, lots of shops nearby, friendly staff
Friendly staff but room abit old

TREVOR R.
Australia
July 22, 2015
very pleasant stay
location,good sized rooms and room service

FONG C.
Malaysia
July 21, 2015
Hotel Staff very friendly & helpful
Location, Service, Handyphone
Great, hotel staff very friendly & helpful in getting the room ready for us before 3pm check-in time.

jeff Y.
United Kingdom
July 18, 2015
Superb value for money
Absolutely free smart phone including all long distance calls n data. Great attention to details for travellers need. Value for money
Fantastic

Kian A.
Malaysia
July 17, 2015
Great Hotel, I will come back again
friendly frontdesk, good food and cold air condition
I like the hotel very much. it is well setup.

Leung Y.
Hong Kong
July 16, 2015
Nice
Good location

Shana G.
Singapore
July 12, 2015
Nice
Big rooms, great location, handy phone
Appreciate the hotel's effort in granting our request for connecting rooms. Welcome basket on the first night is a nice touch. Rooms are very big and the marble furnished bathroom is very nice. Given how the hotel had advertised the Platinum floor as the higher end room type, the bedding and pillows are a little disappointing. Or perhaps I'm just expecting too much. Also, My mum had red marks on her legs which looked suspiciously like bedbug bites. We are not sure if she got it from the room or outside as she's the only one with such bites but perhaps the hotel can do a check. Overall, nice experience and would definitely book this hotel again the next time we are in Hong Kong.